Phone did not work and was not fixed after issue was reported. No working light sockets near desk to plug in computer. I would try to find a better place to stay the next time I need to be in the area.More
- Free Wifi
- Free Parking
Phone did not work and was not fixed after issue was reported. No working light sockets near desk to plug in computer. I would try to find a better place to stay the next time I need to be in the area.MoreShow less
We are sorry that you were not satisfied with your stay. We have taken your comments and feedback into consideration and will review immediately.
Stayed here four nights from June 9 on. I've stayed here before and in my opinion, this is the best Hotel in the Norwalk, Darien, Westport area. It's a great location, staff are friendly, clean rooms, nice restaurant, reasonable price and late check-out. Costco, Whole Foods, Trader Joes, Stew Leonards and some great local restaurants are close by.
Thank you for choosing to stay with us for a second time! We are glad to hear you found us to be convenient and our staff to be friendly. We look forward to seeing you again soon.
We stayed here for just one night, on our way to RI. The location was great, as it was right off of I-95.Parking was free and ample- even at 1:30 am on a Saturday. The fellow who checked us in was very friendly and made us feel welcome. The room itself was very comfortable- the bed was soft and the bathroom was spacious, with loads of counter space and a good shower. More importantly, everything was very clean. It was also very quiet in the hotel, which made for great sleeping. For the price we paid, less than $100, this hotel was well worth it and I highly recommend it to anyone passing through and needing a place to stay for the night.
It’s wonderful to hear you had a pleasant experience and that you found the hotel to be a great value! We hope that during your next road trip you will stay with us.
The rooms were nice clean, comfortable bed and although small but good bathroom. Surroundings include Mcdonald, Walmart, Kfc, Staples, Dunkin Donuts all within walking proximity. Not too many variety in the food menu.
Thank you for your positive feedback. We are glad to hear you enjoyed your stay and our staff was accommodating!
Had to stay here for a wedding. The hotel is clean but lord is it hot!! Hot in the lobby, hot on the elevator, hot in the hallways then freezing in the room. Which is fine because by the time you get to the room crisp cold air is the only thing encouraging you to breath. The room was clean. There was a weird "twin sized bed" amount of space in the room. A couch or maybe a table to put the bags would have been welcomed. But instead I guess they wanted to provide enough room to do aerobics. The bed was ok. No more. No less. The pillows were atrocious. Not king for a king sized bed and completely flat. My neck feels great. . Also don't bother bringing your bathing suits because at any given time there is about 3 dozen children running wild and free in the pool. If you want to recreate titanic with them, by all means jump in. The hotel is well maintained and on a good location but I wouldn't want to spend more than just one night there.
We apologize to hear you were disappointed with your stay. We will take your feedback into consideration and review. The hotel is consistent with maintaining our air conditioning units on a regular basis during the summer months.
The hotel was clean, beautiful and convenient. It was nice to have the indoor pool. We ate both dinner and breakfast there. It was a great experience. It was located very close to the Aquarium and SoNo.
We are delighted to hear you had such a wonderful experience and found the hotel to be in the perfect location.