First of all, paying $105 a night for a distinctly average room was not ideal. Secondly, after having my room searched for alcohol (even though I am over 21 and had none there), the MANAGER left my room open....can you believe this?!
ANYONE could have walked in and stolen by expensive belongings. This is pathetic...
Finally, I was not even offered a refund or discount. Utterly disgusted by the customer service on this matter and the manager was AWFUL, extremely unhelpful, and rude!
- Official Description (provided by the hotel):
- Start your stay at our Norwalk hotel with a freshly baked DoubleTree chocolate chip cookie. Enjoy the convenience of our proximity to local attractions such as the Maritime Aquarium, Stepping Stones Museum and the Lockwood-Mathews Mansion. Our hotel in Norwalk, CT is just 30 minutes from Westchester County Airport. Be sure to plan ahead for the Norwalk Oyster Festival and book your stay for Labor Day weekend. ... more less
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- Also Known As:
- Doubletree - Norwalk Hotel Norwalk