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Hilton Garden Inn Norwalk
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Reviews (736)
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All reviewsfront deskhot tubwedding guestsbusiness hotelcookieswould definitely stay here againvery nice hotelbusiness tripcomfortable stayrooms are cleanconvenient locationnight's sleepfitness centershuttle serviceeasy accesspleasant surprisetrain station
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Reviewed June 11, 2014 via mobile

All was fantastic. Clean, nicely designed and very nice staff. Lovely morning breakfast waitresses Sheila and Tracey were dolls and just couldn't do enough for us or our kids. So glad to have found this hotel and would definitely return. Also, there's lots of convenient restaurants (Oak and Almond is next door and was delicious). All in all, a great visit.

Stayed: June 2014
Thank Hungrymungry22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this reviewResponded June 25, 2014

Thank you for taking the time to review the Hilton Garden Inn Norwalk. Sheila and Tracey are true professionals who love what they do! I'm glad that they had an opportunity to take care of you and your family! Thank you!

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Reviewed June 9, 2014

This hotel offers many nice amenities and is very clean. The staff is extremely helpful. I need to comment about two items that need their attention. The bathroom definitely requires a fan. It got so steamy that I couldn't see in the mirror unless I opened the bathroom door, which is not comfortable if you're traveling with someone that you're not intimate with. Also, the bed only has a sheet and a down duvet. The duvet is much too hot, but if you remove it, you're much too cool with just a sheet. Another light layer bed covering would be perfect.

  • Stayed: June 2014, traveled with friends
    • Value
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1  Thank 7BlueMoons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this reviewResponded June 25, 2014

Thank you for sharing your great feedback about the Hilton Garden Inn Norwalk. We are very pleased that you had a great stay and look forward to welcoming you back to our hotel.

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Reviewed June 1, 2014

As always the staff is friendly and courteous at the HGI in Norwalk. The food is good and the rooms are clean. The hotel is in great condition and is in a great location when in the Wilton Norwalk area. Breakfast is a hot cooked meal, not a standard buffet.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Donald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this reviewResponded June 4, 2014

Thank you for your fabulous review of the Hilton Garden Inn Norwalk! I am so pleased that you enjoyed your meals at the hotel. We offer a phenomenal breakfast buffet and dinner selections! Thank you also for mentioning the cleanliness of our hotel. We pride ourselves in making sure that we exceed all your expectations. Thank you!

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Reviewed May 31, 2014

Great place to stay for business travel. The managers reception was a nice treat, food was delicious and the wine selection was great. The hotel offers plenty of space which is nice for the business traveler to spread out and relax. Great corporate rates too!

  • Stayed: May 2014, traveled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank Robin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this reviewResponded June 4, 2014

Thank you for your great review of the Hilton Garden Inn Norwalk! I am pleased that you enjoyed the Manager's Reception and your stay at the hotel. Thank you!

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Reviewed May 29, 2014

If we were told that the bed had firmness settings, our stay would have been excellent. Make sure that this is told to new people staying in the hotel. Other than the poor sleep, the hotel was extremely clean.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Timothy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorwalkHGI, General Manager at Hilton Garden Inn Norwalk, responded to this reviewResponded June 4, 2014

Thank you for taking the time to provide feedback about the cleanliness of our rooms at the Hilton Garden Inn Norwalk. We pride ourselves in keeping our hotel clean and in tip top shape to ensure that our guests have a comfortable stay.

I am sorry that you didn't see the literature on how to adjust our super comfortable Garden Sleep System beds to fit your personal specifications. Please let me know next time you are in the area so I can personally take care of you. Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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