We were aroused out of our sleep at 2:45 AM when the inconsiderate group one floor above us returned from partying and continued their party with so much noise that they woke us up. This is a new hotel with I am sure adequate soundproofing. But because of the all the noise generated by this group, I dont know how many were involved,but it sounded like furniture was being moved so their dancing could continue.
I called the front desk to notify them of the disturbance. The management of this beautiful hotel has a Late Night No Noise Policy that guests are made aware of upon signing in. Apparently this group choose to ignore it and are now complaining that they are being Scammed. Nothing could be further from the truth. They are just trying to get out of the disturbance assesment that they incurred by being loud, boisterous and definately inconsiderate.
The management of this hotel listened to my complaint and I sure from others as well and reassured me that they do not tolerate this type of behavior.
Great place with superb management. I would not hesitate to go there again.
- Official Description (provided by the hotel):
- The Bellissimo Grande is a luxury boutique hotel offering 164 well appointed suites located just minutes from Foxwoods Resort & Casino, Mohegan Sun, Mystic Coast and Country, and the sandy shores of Rhode Island. The Bellissimo Grande also features a Roman-inspired indoor pool, The Spa at the Bellissimo Grande and a fitness room. For your convenience, the Tuscany Lounge and Bistro are also available on a predetermined schedule to make your stay most enjoyable. The hotel offers room service and a coffee bar brewing Starbucks Coffee daily. All suites include access to in-room movies, in-room safes, wireless internet access, hair dryers, iron and ironing boards, coffee makers and 32" LCD television. A choice of either a Tempurpedic mattress or a Pillowtop mattress is available upon your request base on availability. All of the Venetian and Presidential suites offer a two-person Jacuzzi spa. Some Presidential Roman suites offer in-room fireplaces. Complimentary limousine service to and from Foxwoods Resort Casino is available on a predetermined schedule. We want you to enjoy the ambiance of Italy in this luxury hotel. The hotel is perfect for romantic getaways, bus tours, golf groups, corporate retreats and wedding blocks. The Bellissimo Grande is conveniently located off I-95 exit 92. ... more less
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- Also Known As:
- Bellissimo Grande North Stonington