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“Beautiful, spacious rooms!”

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Bellissimo Grande Hotel
Framingham, Massachusetts
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Beautiful, spacious rooms!”
Reviewed July 7, 2014

We really enjoyed ourselves here and wished we'd booked for more than one night. We like that it was nice and quiet. If we wanted noise, we would've stayed at a casino hotel. We had a very comfortable king size bed and spacious bathroom and a jacuzzi tub in the suite. We did not receive complimentary deluxe continental breakfast either and had to ask for the champagne that was supposed to come with the room.Rooms were nice and clean and staff was friendly.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Darlene N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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790 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2014

The rooms at this hotel are little bit below par for what you might expect for what you're paying. Our maid didn't come during our stay at all. The main complaint I have is that they make you sign a waiver saying that if you cause noise after midnight they can charge you $750. It's a casino hotel. What are they thinking? We didn't have any issues with that but it seems extreme and you could go to a hotel where you don't risk having to pay through the nose because your baby wakes up in the nigh or your friend is being loud and silly.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lodrorinzler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelCt, Manager at Bellissimo Grande Hotel, responded to this review, July 14, 2014
Valued Guest,

Thank you for your recent visit to the Bellissimo. I would like to apologize that a couple of aspects of your visit detracted from your experience. Our housekeeping services are available from mid-morning to early afternoon and go room to room providing full stay-over service. If a privacy sign is up they leave a notice with alternate options for receiving service later in the day.

In regards to our noise policy, we intentionally implement a strict policy for the benefit of all our guests. That being said, this policy is to eliminate excessive after-hours noise intentionally caused by guests, with the charge being placed only as a last resort in an extreme circumstance. We have never utilized this policy to penalize guests with a crying child, nor is it designed for that purpose. I apologize if the policy was not communicated clearly upon your arrival. Should you desire any further clarification, I would be happy to personally discuss the policy with you.

Once again, thank you for your input and please feel free to contact me if I can be of any personal assistance.

Yours in Hospitality,

Samuel J. Luppino
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Level 4 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 19, 2014 via mobile

Overall good experience but would probably stay elsewhere if I come back to the area. Didn't realize that without paying the $20 up-charge for the jacuzzi tub, you will only get a stall shower. Also no "Complimentary Deluxe Continental breakfast" as listed in brochure. Paid the $20 and put in first floor room. Pulled room darkening curtain closed when ready for bed and noticed all the windows were unlocked!!! Major safety concern! Wow!

Stayed June 2014
Helpful?
3 Thank BeASmartCookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelCt, Manager at Bellissimo Grande Hotel, responded to this review, July 14, 2014
Valued Guest,

Thank you for your visit to our hotel and for sharing your feedback. We appreciate your input as we strive for the best guest experience. I apologize that the brochure you came across contained dated information as we have not offered a continental breakfast in over 3 years (those brochures have likewise not been distributed since that time). I apologize for the miscommunication on our part regarding the tub. I was able to personally confirm that the upgrade charge was waived for your reservation due to the misunderstanding. Just to clarify for future reference, you do not have to book an upgraded room to have a tub shower – our Sicilian Rooms located on the ground floor all have the full tub shower. The upgraded rooms have a separate Jacuzzi tub. Thank you for expressing the concern regarding the windows and rest assured that we will address it appropriately.

Once again, thank you for your visit and your feedback. Should your travels bring you to the area again, I would love the opportunity to restore your confidence in the hotel. Please contact me personally if I can be of assistance.

Yours in Hospitality,

Samuel J. Luppino
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wareham, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 18, 2014

My Fiance and I stayed here one night for my Birthday and went to Mohegan Sun to see Darius Rucker. The food in the Restaurant and the service and hospitality was wonderful. The rooms were very clean and the beds very comfortable. The front desk staff were wonderful, I would definately stay here again.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, Pennsylvania
Level 6 Contributor
131 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed June 12, 2014

We just returned from a trip to Connecticut and stayed at Bellissimo Grande Hotel. Rooms were clean and customer service was good. Enjoyed getting ride to Foxwoods casino and we were told they do not give rides to Mohegan Sun. The bed and pillows were very comfortable. Would definitely stay there again.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Redcaddy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelCt, Manager at Bellissimo Grande Hotel, responded to this review, June 16, 2014
Valued Guest,

Thank you for your recent visit to our hotel. Thank you for your positive comments regarding the cleanliness and comfort level of your guest room as well as the excellent customer service you received. These are two vital aspects of a satisfying hotel visit and it is gratifying to know that our property both met and exceeded your expectations in these areas.

We look forward to your next visit! Please feel free to contact me directly if I can be of any personal assistance.

Yours in Hospitality,

Samuel J. Luppino
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, Massachusetts
Level 4 Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 11, 2014

This hotel is 10 (+-) min.s to foxwoods casino at dicount price.............................
plrnty of parking, nice rooms, lmo ride to MGM and Foxwoods.....................
A nice alternative stay for gamblig trip !

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank william h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 2, 2014

it is a noisy place we stayed there on 5-31-2014 ,the room next to ours had been loud all night yelling loud music that could be heard 4 rooms down as i call the desk I was informed that they just made their rounds and didnt hear anything,but said he would come up again and heard it 4 rooms down so their security is not good at all,then was informed that he tried to call no them with no answer so,and would be back he just knocked on door as we were leaving at 4 am because of no sleep and was not even offered another room

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mary t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelCt, Manager at Bellissimo Grande Hotel, responded to this review, June 16, 2014
Valued Guest,

Thank you for your recent visit to the Bellissimo Grande. I understand that the General Manager contacted you directly after your visit to personally assist in addressing your concerns, but I would like to take the opportunity to apologize that noise from other guests interrupted your stay. I was able to communicate directly with the security member who assisted in locating and eliminating the interruption, with the issue being completely resolved within about 15 minutes from the time we became aware of it. Unfortunately, when we first became aware of the concern, the guests in the room from which the noise was coming were initially unresponsive to our attempts to communicate with them. I am sorry that this resulted in your decision to leave the property. I can assure you that we handle any noise concern with the utmost attention and apologize that this particular circumstance required additional time for resolution.

If you choose to visit the area again, please feel free to contact me directly. We would greatly appreciate the opportunity to restore your confidence in the hotel on a future visit!

Yours in Hospitality,

Samuel J. Luppino
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bellissimo Grande Hotel

Property: Bellissimo Grande Hotel
Address: 411 Norwich Westerly Rd, North Stonington, CT 06359-1516
Location: United States > Connecticut > Mystic Country > North Stonington
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in North Stonington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Bellissimo Grande Hotel 3.5*
Number of rooms: 164
Official Description (provided by the hotel):
The Bellissimo Grande is a luxury boutique hotel offering 164 well appointed suites located just minutes from Foxwoods Resort & Casino, Mohegan Sun, Mystic Coast and Country, and the sandy shores of Rhode Island. The Bellissimo Grande also features a Roman-inspired indoor pool, The Spa at the Bellissimo Grande and a fitness room. For your convenience, the Tuscany Lounge and Bistro are also available on a predetermined schedule to make your stay most enjoyable. The hotel offers room service and a coffee bar brewing Starbucks Coffee daily. All suites include access to in-room movies, in-room safes, wireless internet access, hair dryers, iron and ironing boards, coffee makers and 32" LCD television. A choice of either a Tempurpedic mattress or a Pillowtop mattress is available upon your request base on availability. All of the Venetian and Presidential suites offer a two-person Jacuzzi spa. Some Presidential Roman suites offer in-room fireplaces. Complimentary limousine service to and from Foxwoods Resort Casino is available on a predetermined schedule. We want you to enjoy the ambiance of Italy in this luxury hotel. The hotel is perfect for romantic getaways, bus tours, golf groups, corporate retreats and wedding blocks. The Bellissimo Grande is conveniently located off I-95 exit 92. ... more   less 
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Also Known As:
Bellissimo Grande North Stonington

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