This hotel is fine as far as the hotel goes...room is fine, clean...the service is the issue. My husband and I stayed there on 9.19.12. Behind the desk there were three people working, as well as, the shuttle driver. Outside there was a limousine and two shuttle buses parked. When we arrived, we asked when the shuttle was leaving since on the website it said it ran every hour during the week and every half hour on weekends. We arrived at 7:10pm and had just missed the 7pm shuttle but was told the next would be at 9pm. They offered to call a taxi for us but at 8pm, it had still not arrived. We ended up driving ourselves...while the driver stood behind the desk with the other 3 staff people, and while the 3 shuttles parked outside. Terrible. They told us that it was up to their discretion to decide when to run this service based on occupancy!
The reason we chose this hotel was that it only $89 and ran the free shuttle to nearby Foxwoods. We will not make that decision again...we will pay the $40 extra next time! This is what I call a misleading website!
- Official Description (provided by the hotel):
- The Bellissimo Grande is a luxury boutique hotel offering 164 well appointed suites located just minutes from Foxwoods Resort & Casino, Mohegan Sun, Mystic Coast and Country, and the sandy shores of Rhode Island. The Bellissimo Grande also features a Roman-inspired indoor pool, The Spa at the Bellissimo Grande and a fitness room. For your convenience, the Tuscany Lounge and Bistro are also available on a predetermined schedule to make your stay most enjoyable. The hotel offers room service and a coffee bar brewing Starbucks Coffee daily. All suites include access to in-room movies, in-room safes, wireless internet access, hair dryers, iron and ironing boards, coffee makers and 32" LCD television. A choice of either a Tempurpedic mattress or a Pillowtop mattress is available upon your request base on availability. All of the Venetian and Presidential suites offer a two-person Jacuzzi spa. Some Presidential Roman suites offer in-room fireplaces. Complimentary limousine service to and from Foxwoods Resort Casino is available on a predetermined schedule. We want you to enjoy the ambiance of Italy in this luxury hotel. The hotel is perfect for romantic getaways, bus tours, golf groups, corporate retreats and wedding blocks. The Bellissimo Grande is conveniently located off I-95 exit 92. ... more less
- Reservation Options:
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- Also Known As:
- Bellissimo Grande North Stonington