I have gone to the North Haven branch of Longhorn four or five times now (I haven't gone to any others to compare it).
I'll start by saying that I am not a huge fan of most chain restaurants - particularly of Olive Garden, which I found less than mediocre, nor Red Lobster, which - in an area known for seafood - survives despite being overpriced and serving previously frozen fish and shellfish. As Longhorn is the triplet to this trio when I was given Red Lobster gift cards I started using them here as I can get more to eat more times than at Red Lobster (and I can get better, cheaper lobster and seafood at just about any stand in southern connecticut).
The first time I visited this Longhorn I was fairly impressed by the lunch steak. In my subsequent visits, always during low times when there was no wait and virtually no one in the place, the food has been fine - nothing spectacular, but certainly tasty enough (to be honest no beef can compare with what is served at the Rosticceria at the Fairway Market in Stamford - a supermarket but worth a drive, believe me - they don't have an entry here in Trip Advisor so this is my backdoor way of getting it in!).
My one issue is with the service. Because I was alone three of the four times I was seated near the bar and distinctly got the feeling that because I was alone I did not merit any kind of prompt attention. Very slow service. I don't recall it being quite so bad when I was there as part of a duo.
It is annoying when I finish my free-refill tea or soda with half a plate of food to go and they come by to refill it when I'm done eating, fifteen or twenty minutes later. Note to staff: I don't want another diet coke as my dessert, Keep an eye on my glass - there's no one else in the place, and if Denny's can do it, darn it if you can't!
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