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“Home Away From Home”

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At Sta-Plus B&B Guest House
Ranked #19 of 43 Summerstrand B&B and Inns
golfingfunkster
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Home Away From Home”
Reviewed March 25, 2010

My stay At-Sta Plus was fantastic. It was truly a home away from home. I enjoyed the cleanliness of the entire environment. The garden and pool setting is gorgeous. It really allows you to relax after a long day. If you are coming to Port Elizabeth you won't find a better location. Half a block from the ocean, casino up the street, and world-class golf down the road. At-Sta Plus allows you to have a nice dinner "in". All rooms have a kitchen space and Mara, the host with the most, will let you fire up the coals for a BBQ. It truly gives the feel of home no matter how far away from home you are. Go and enjoy!

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank golfingfunkster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 reviews from our community

Traveler rating
    35
    2
    1
    1
    1
See reviews for
9
14
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Essex, England
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 21, 2009

We'll start with the good - the room was clean and spacious. However, the sheets were horrible and bobbly and the towels were a horrible brown and so crusty you could use them to exfoliate your skin. When we arrived there were two dogs jumping up and barking around our feet. (there was also a large dog turd on the lawn) The owner could see I was very uncomfortable with them, but just just reassured me they did bite. Soon after we arrived music was played very loudly in the house so that we could not hear our TV in the room.
They also did not get my booking in the diary initially, so when I contacted to confirm our reservation (as I did with all our bookings), they had to add us in.
I had also enquired prior to my stay about breakfast but was told it was self catering. Fine, apart from the fact you even struggled to make this meal with what they provided. There was not even a sharp knife to cut up fruit or a tin opener to open jam for our toast.
There was no sheet informing you about the guesthouse/what to do if you had problems. There were also no leaflets about what to do in the local area. The owner also made herself very inaccessible to speak to.
When I dared to complain at the end of our stay, I spoke to the owner on the phone. She did not listen to any of my complaint and put the phone down on me when I suggested that I was not happy to pay the full amount as they had not delivered on what they promised. Anyway, we decided it wasn't worth the grief of spoiling the rest of our holiday, so decided to put it behind us and pay. A couple of days later however I was bombarded by e-mails and texts accusing me of not paying R64. (which we most certainly DID pay). She has apparently contacted the police about this and wants me charged.
We stayed in 7 fantastic places in South Africa (see my other reviews), its just a shame this place had to spoil it for us.

  • Stayed August 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amy0398
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casamento, Owner at At Sta-Plus B&B Guest House, responded to this review, March 2, 2010
I normally don't respond to negative reviews as critics can be good as we strive to become better.. This review is very unfair though and our employees were insulted and wrongly accused as other guests could confirm.This is very unfair. Our dear domestic worker Christina passed away unexpected 2 weeks after this incident due to a stroke. In honour of her and the positive and honoust person she's been. Please read our other reviews.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 12, 2009

We can´t express in words how sad we were to leave. After a stressfull traveling we had the feeling that we came home. Mara and her staff spoiled us in every way. After 2 weeks of travelling we had a lot of washing which were done for us the day we arrived. We enjoyed having a BBQ whenever we wanted. We enjoyed our swim in the sparkling pool for hours. The boys could go surfing just down the road. Hope we will be able to return one day again.
The Meiers

  • Stayed March 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jacmeier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 29, 2009

Arriving at At Sta-Plus was a treat after a 18 hour trip from Europe. Although we arrived late Mara made us feel at home straight away. Friends did reccommend it to us so we knew that this Guest House belongs to a 3 times Olympic athlete, Cornelia Bürki from Switzerland. As we went down for the Ironman this was special to us. We could run and cycle from the doorstep and the pool is big enough for water jogging. Mara organized for us a day safari to addo and Schotia which was great.
We are hoping to go back to Port Elizabeth next year and special to At sta-Plus Guest House.

  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Swissrunners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Düdingen
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 2, 2009

We went for our regular yearly holiday to Port Elizabeth. Friends did reccommend this lovely Bed and Breakfast. This is really the best value for money we had in the last few years. The lovely pool area and the comfortable unit was everything we needed. The mangeress Mara was very helpfull and assist us with everything. We will be back next year.

  • Stayed March 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Zimmerm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 10, 2009

We were staying at At Sta-Plus again in February. Our room were renovated again although it was'nt necessary to do so. Now the 2 bedroom unit is even nice. Granite tops and new bathroom basin/vanity etc. the staff were great as always and our stay unforgettable. thanks Mara and Christina. Will be back next year.

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lungaSwitzerland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed February 11, 2008

Pool dirty, safe broken, no air conditioning, room stuffy (13 tog duvet a little warm!!) and no credit card facility available.

Shower room nicely furnished and fridge in room. Room clean.

Extras promised did not materialise (chocolates and wine for birthday gift and laundry service not available on the days we stayed).

Information booklet in room was a list of 'do not do's' concerning the property (eg, keep quiet) rather than suggested outings/helpful hints for the area. The property is situated near to the beach but too far to walk (safely or comfortably) from the boardwalk eating establishments at night. We felt safer walking further in Cape Town and the service provided at Guest House TwentyTwo in Cape Town was miles away from the very limited and at times rude service received from the owner of Sta-Plus.

  • Liked — Near airport to leave
  • Disliked — Tempertaure in room, service, dog poo on lawn, PE being booked up and fact we could find anywhere else once we arrived, dirty pool...
  • Stayed February 2008, traveled with family
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ItscoldhereScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about At Sta-Plus B&B Guest House

Property: At Sta-Plus B&B Guest House
Address: 11A 10th Avenue, Summerstrand, Port Elizabeth 6001, South Africa
Location: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 43 B&Bs / Inns in Summerstrand
Price Range (Based on Average Rates): $
Hotel Class:3 star — At Sta-Plus B&B Guest House 3*
Number of rooms: 4
Official Description (provided by the hotel):
Our Guest House/B&B offers Beachfront Accommodation for the Self catering Holiday Maker or the Business Person. Why you should stay with us:• Stylish and fully serviced self-catering or B&B accommodation•Free WiFi internet •Two minute walk to Pollock beach• 5 minutes from the Boardwalk Casino and NMMU• 5 minutes from the Humewood Golf Course •A large sheltered swimming pool plus Bar-B-Q facility is available for Guest's use. • Less than a hour away from popular Game Parks like Addo,Schotia and Shamwari in a malaria free environment.• Shops, restaurants and other amenities within walking distance• Great for families, couples or groups of friends.• Single room accommodation available on request.•Our prices are from the best in Summerstrand •We strive to make your stay a home away from home. ... more   less 
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Also Known As:
At Sta-Plus B&B Guest House Port Elizabeth/Summerstrand

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