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“Beautiful Hotel” 4 of 5 bubbles
Review of The Boardwalk Hotel

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The Boardwalk Hotel
Ranked #2 of 13 Hotels in Summerstrand
Certificate of Excellence
Crewe, United Kingdom
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Beautiful Hotel”
4 of 5 bubbles Reviewed December 3, 2013

Just the place for a stopover after a long flight. Very luxurious with pleasant and helpful staff. The bedroom was spacious and very well furnished. The view from the bedroom was perfect. Pity we were only there for one night. We would have enjoyed staying there for a lot longer

Room Tip: All room at the front haave suberb views.
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank teddy673
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiona B, Guest Relations Manager at The Boardwalk Hotel, responded to this review, December 9, 2013
Dear teddy673
Your feedback is most important to us and we thank you for taking the time to write a review on us, we are thrilled that you enjoyed our hotel and we look forward to welcoming you back in the near future again.
Kindest Regards
The Boardwalk Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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447 reviews from our community

Traveler rating
    298
    107
    28
    8
    6
See reviews for
72
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vancouver, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 28, 2013

A wonderful stop over in Port Elizabeth. We were spoiled and felt like we had this wonderful hotel all to ourselves. Very high end finishes and a great little part of town we great restaraunts and shops below hotel.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ARMY5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiona B, Guest Relations Manager at The Boardwalk Hotel, responded to this review, December 1, 2013
Dear Rod A
Thank you for the positive feedback on our hotel, we are so pleased that you enjoyed your time with us. We trust that you had a safe trip back to Canada and we hope to welcome you back to the Boardwalk Hotel in the near future again.
Kindest Regards
The Boardwalk Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 13, 2013

I had a great stay at this hotel, with high levels of service from staff and a very comfortable and well appointed room.

The experience is on another level compared to similar rates at other hotels.

I would recommend this hotel to business and leisure travelers alike.

Small touches like free wifi and real coffee (that you can brew in your room) set this hotel apart.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JakeFrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiona B, Guest Relations Manager at The Boardwalk Hotel, responded to this review, December 1, 2013
Dear JakeFrank
Thank you for the positive feedback on our hotel, we are so thrilled that you enjoyed your time with us. We look forward to welcoming you back to the Boardwalk Hotel in the near future again.
Kindest Regards
The Boardwalk Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed November 8, 2013

Wow!!! What a wonderful and beautiful hotel.
My husband and I stayed for one night at the Boardwalk Hotel and Spa and the service was excellent from the minute we parked our car in the basement parking to the minute we checked out.
Our luxury king room was stunning! The furnishings of the room were very elegant and sophisticated and the view of the beachfront from our balcony was superb.
A lovely buffet breakfast awaited us the next morning with a wide variety of food.
The staff were friendly and accommodating.
We will definately be back.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Natalie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiona B, Guest Relations Manager at The Boardwalk Hotel, responded to this review, November 13, 2013
Dear Natalie G
Your feedback is so important to us and we thank you for the wonderful comments on our property. We are glad that you enjoyed your time with us and we look forward to welcoming you back to the Boardwalk Hotel, Convention Centre & Spa in the near future again.
Have a great day further.
Kindest Regards
The Boardwalk Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, Gauteng, South Africa
Level Contributor
67 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 23, 2013

I would like to compliment Boardwalk for bringing up such a Stylish hotel and Restaurant.
The service is 5 Star and the food also.

The waitresses and Manager made me feel like I'm the most important person that evening.
I've never seen such service in my life comparing to other 5 star restaurants.

Keep up the good work and service, because people will come back for more 5 Star Cuisine and Service.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Werner d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiona B, Guest Relations Manager at The Boardwalk Hotel, responded to this review, November 13, 2013
Dear Werner d
Thank you for the positive feedback on our hotel, we are so pleased that you enjoyed our Food and services, we look forward to welcoming you back to the Boardwalk Hotel, Convention Centre and Spa in the near future again.
Have a wonderful day
Kindest Regards
The Boardwalk Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed October 18, 2013

Stayed here with my wife, daughter and her boyfriend and will definitely be returning.

Free parking; free wifi; efficient check in and check out; upgraded to two suites (awesome). Great facilities: indoor heated pool; outdoor pool; gym; spa; turn-down service with great touches like Lindt chocolates nightly and complimentary bottles of water.

Only issue was service in the restaurant which, given the level of service in the rest of the hotel, is I expect already sorted out. I expect this will be the case as Sun International have already followed up on feedback they sought from me and, as a result, have nominated a couple of members of staff for 'Thriller' nomination awards. Great to see an organisation visibly utilising feedback.

The nominations were for three people:
The Hotel General Manager's Executive Secretary who went way beyond her expected duties to arrange stuff for us.
The Hotel driver who dropped us at the Airport and The Concierge who worked together to get the mobile phone I dropped in the car back to me at the Airport in a very short space of time.

Go to the Boardwalk - I doubt you will be disappointed.

As Arnie said: "I'll be back"

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank StoneColdTricky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiona B, Guest Relations Manager at The Boardwalk Hotel, responded to this review, October 19, 2013
Dear StoneColdTricky
Thank you for the wonderful feedback on our property and our staff, your comments have been noted and forwarded to all the relevant departments.
We look forward to welcoming you back to the Boardwalk Hotel in the near future again.
Kindest Regards
The Boardwalk Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed October 16, 2013

My son and I stayed here for 8 days while he was playing in The African Youth Chess Championships. The service was vastly improved since our stay in July this year. The breakfast was delicious with excellent service. We were able to get a plain toasted cheese in our room within 25 minutes. Thank you. It made it a lot easier for my son to rest between games. Unfortunately, on 2 occasions our room had not been cleaned by 3pm which did interfere with his rest time. The heated indoor pool is great as the weather in PE is very unpredictable. I did have to ask 3 staff members to please stop cleaning while we were there as the sound of the machines echoed in the pool room. The high tea on a Saturday afternoon is delicious and excellent value.

Room Tip: All rooms face the sea with lovely views.
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank InspiredParenting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiona B, Guest Relations Manager at The Boardwalk Hotel, responded to this review, October 19, 2013
Dear InspiredParenting
Thank you for taking the time to complete a review on our hotel; it was such a pleasure hosting you and your son at our hotel over the 8 days. We have taken note of your comments and will action them accordingly. The Boardwalk Hotel looks forward to welcoming you and your wonderful family back to our Hotel.
Kindest Regards
The Boardwalk Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Boardwalk Hotel

Property: The Boardwalk Hotel
Address: Corner Lodge & Beach Road | Port Elizabeth, Summerstrand, Port Elizabeth 6001, South Africa
Location: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Summerstrand
#2 Luxury Hotel in Summerstrand
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Boardwalk Hotel 5*
Number of rooms: 140
Official Description (provided by the hotel):
The Boardwalk Hotel, Convention Centre and Spa charmingly captures the grace and detail of Victorian architecture whilst incorporating every modern convenience. The result is a refreshing blend of refinement and urban vogue set against the azure backdrop of the Indian Ocean. Boasting 140 sea-facing guestrooms with an average room size of 39m², the hotel's unique variety of accommodation options satisfy every requirement and offer modern conveniences such as plasma screen TVs, luxurious beds, mini bars and bijou balconies. The 5 Star Boardwalk Hotel is the most exciting leisure attraction in the Eastern Cape, offering 24-hour entertainment and superior conference space. ... more   less 
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Also Known As:
The Boardwalk Hotel Port Elizabeth/Summerstrand

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