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“Quite good indeed”

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Protea Hotel by Marriott Port Elizabeth Marine
Ranked #7 of 13 Hotels in Summerstrand
Reviewed May 3, 2014

The last 2 nights of our travels were spent here. Super big family suite. Consistent across the group, aside for the over abundance of oily foods available at breakfast. Service there a little haphazard. Clean, comfortable and welcoming, what more could you want.

  • Stayed: May 2014, traveled with family
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Thank GautengLad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHMarine, General Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this reviewResponded May 6, 2014

Dear GautengLad,

Thank you for the review and your feedback. In particular I am glad that you are sharing what you think we can improve upon. I have shared this with the rest of the TEAM so that when we welcome you back, you will have an even better experience.

Kind regards,

Deleur Stander
General Manager

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165 - 171 of 274 reviews

Reviewed April 29, 2014

We stayed at the Marine Hotel in Port Elizabeth over the weekend of the 25th April and what an experience. The view was fantastic and the staff were so friendly and helpfull. Breakfast delicious and the overall experience very enjoyable.

  • Stayed: April 2014, traveled with family
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Thank Jessemy67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHMarine, General Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this reviewResponded April 30, 2014

Dear Jessemy67,

Thank you very much for your kind comments regarding your recent stay with us. I am glad that you were well-looked after and had a great time.

We hope to welcome you back soon.

Kind regards,

Deleur Stander
General Manager

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Reviewed April 16, 2014

Friendly and helpful staff. Lovely location on beach front and can go walking along promenade. Excellent little restuarant next door to the hotel. Rooms clean and neat but could do with update. Did have problem opening room door which meant going all the way back to reception to get key card fixed.

  • Stayed: April 2014, traveled as a couple
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Thank genilocke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHMarine, General Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this reviewResponded April 18, 2014

Dear Genilocke, are you well?

Thank you very much for the kind comments, as we use our GUESTS' comments to know where we need to improve. We are indeed looking at doing some upgrading of some of our rooms during the course of the next year, so hopefully you will notice the difference when staying with us again.

Kind regards,

Deleur Stander
General Manager

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Reviewed April 7, 2014

I stayed here for 9 nights for the Test match, South Africa v Australia. Easy to find when driving from the airport.

I was in an Executive room, 733 which had great views over parkland to the sea about 150 metres away and away to the right. A huge room with a King bed and a two seater settee and two large easy chairs - you could easily hold a meeting for say five in there very comfortably. A slight negative was the absence of a bath but the shower was very efficient. For some reason, I understand it is not company policy to have a bottom fitted sheet to the bed so the under sheet did tend to crumple a bit which didn't add to the nights sleep.

I like an early room make up which I asked for and this was honoured every day. I also like the fact that the supervisor? - Chantelle did a daily room check to see that everything had been done as it should - she was very helpful. The maintenance staff were prompt and efficient - Nelson & colleague

There is a nice large bar that overlooks the sea front - the large adjacent restaurant does good breakfasts and very nice buffet dinners - no a la carte. There is car parking at the front with more secure parking at the back which I preferred. Free WIFI is provided and there are two computers in the business centre accessed by your WiFi code. Plenty of nice settees near the business centre, just up the stairs from reception and I reckon a good part of the hotel had recently been re- carpeted.

The hotel has a brilliant location in my view in a very nice area. It is about 5 minutes from the Summerstrand shopping centre which whilst not large, has a Pick N Pay supermarket, newsagents and 2 liquor shops etc. It is about a 10 minute walk to the Boardwalk casino, theme type shops and numerous eateries. Pollock beach is about 150 metres away and is a truly lovely place to walk from early in the morning to when the sun sets. You can very safely walk along the front for about half an hour and it is a really nice walk.

I was there for the cricket and St Georges Park is about a 10 minute drive with easy parking very close to the ground. I found the hotel staff to be helpful and accommodating and apart from those already mentioned, Natasha - bar, Cherylanne -reception, the two Johann's and 'Training' - Bianca were all very good - hope Bianca now has her own name badge rather than just Training!

In summary, this is a very nice, comfortable hotel in a good area and helpful staff with the sea 150 metres away and good shops only 5 minutes away. I would be very happy to stay here again.

Room Tip: Go for a sea facing room - lovely views
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  • Stayed: February 2014, traveled solo
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Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHMarine, General Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this reviewResponded April 7, 2014

Hi Andrew B, I trust you are well.

Thank you very much for the staying with us during the past cricket test and for the giving us your feedback. This is important to us as it allows us to know where we can improve in our service to our GUESTS.

I will also share your great comments with the rest of the TEAM.

All the best,

Deleur Stander

PS: Yes, Bianca's name tag finally arrived...

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Reviewed April 6, 2014

We stayed in the same room in 2008 as it is ideally located to watch the Iron Man which my son participates in. Needless to say the room remains high quality accommodation, neat, clean and tidy and very comfortable. The breakfast caters even for the fussiest health nut as well as those who want to really over indulge. Great hotel. Great vibe. PE rocks!

Stayed: April 2014, traveled with family
Thank Stephne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHMarine, General Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this reviewResponded April 7, 2014

Hi Stephne A,

Thank you very much for staying with us during the Ironman weekend. It is great to hear that you had a good weekend and were well looked after.

We hope to welcome you back next year.

Kind regards,

Deleur Stander
General Manager

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Reviewed March 29, 2014

We only stayed for one night and really did not use any of the services. However, the room was comfortable and modern, the staff friendly and breakfast good. The location is good and we did manage an evening walk along the sea.

  • Stayed: February 2014, traveled with friends
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Thank RandyRoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHMarine, General Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this reviewResponded March 31, 2014

Dear RandyRoss,

Thank you very much for the review. I am glad you had a good time, even though your stay was so short. I hope next time you will stay a bit longer so as to enjoy the rest the area have to offer.

Kind regards,

Deleur Stander

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Reviewed March 14, 2014

A simple one night stay on our jouney down the Garden Route.
Baggage was handled quickly. Room was clean and tidy and a good size though the bathroom was a bit small. Excellent sea view.

Up early the following morning for a walk on the sea front to take photos of the dawn, amazing how may walkers, joggers and cyclists were about.

Very small pool on the roof, more like a hot tub in size and the gym was in use even at an early hour.

Good breakfast, friendly staff and baggage collected from room OK.

Just wish we could have spent a whole day here.

  • Stayed: February 2014, traveled with family
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Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHMarine, General Manager at Protea Hotel by Marriott Port Elizabeth Marine, responded to this reviewResponded March 16, 2014

Dear John A,

Thank you very much for the kind comments, I am glad you enjoyed your time with us, although it was so short.
I do hope that next time you will spend more time in Port Elizabeth so that you can have the opportunity to really explore the area.

All the best,

Deleur Stander
General Manager

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Additional Information about Protea Hotel by Marriott Port Elizabeth Marine

Address: Marine Drive, Summerstrand, Port Elizabeth 6001, South Africa (Formerly Protea Hotel Marine)
Phone Number:
Location: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Summerstrand
#5 On the Beach Hotel in Summerstrand
#6 Luxury Hotel in Summerstrand
Price Range: $109 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Port Elizabeth Marine 4*
Number of rooms: 114
Official Description (provided by the hotel):
Protea Hotel by Marriott Port Elizabeth Marine - Adding value, always. Among the superior beachfront hotels in Port Elizabeth, the 4-Star Protea Hotel Marine is unparalleled. Overlooking the sun-drenched sands of Pollock Beach, with sweeping views of Algoa Bay, this hotel, in the heart of the Friendly City, is renowned for its quality facilities, personal service and luxurious atmosphere. From the moment you enter the Protea Hotel Marine, you know you are in an exceptional establishment. The large reception area is elegantly decorated, offering the first taste of a stay that promises an unforgettable experience in comfort and style. Ideal for holidaymakers, families and executives alike, the 4-Star Protea Hotel by Marriott Port Elizabeth Marine offers luxurious accommodation in a range of comfortable en-suite rooms that boast spectacular sea views. Delicious meals can be enjoyed in the hotel restaurant and there are excellent conference facilities which can cater for 10 - 90 delegates. A secluded roof top splash pool for hot summer days overlooking the ocean, ideal for adults and kids to enjoy. The Protea Hotel by Marriott Port Elizabeth Marine is situated within walking distance of safe, sandy beaches, various swimming pools, a casino and entertainment complex, not to mention the Museum and Snake Park, and various sporting facilities, including golf. ... more   less 
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Also Known As:
Protea Hotel Port Elizabeth
Protea Hotel By Marriott Port Elizabeth Marine Summerstrand

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