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“Good hotel, good location” 4 of 5 bubbles
Review of Radisson Blu Hotel, Port Elizabeth

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Radisson Blu Hotel, Port Elizabeth
Ranked #4 of 13 Hotels in Summerstrand
Level Contributor
314 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
“Good hotel, good location”
4 of 5 bubbles Reviewed June 30, 2013 via mobile

A nice hotel with lovely sea views. The rooms are spacious and the hotel bar really nice. Service can be slow but not bad. The reception area can get crowded and if anything service gere can be better. A good hotel to stay at whilst in PE.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Reenwoud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PLZZR, General Manager at Radisson Blu Hotel, Port Elizabeth, responded to this review, June 30, 2013
Dear Reenwoud
Thank you for sharing your experience at Radisson Blu Port Elizabeth, with fellow travellers. All here at Radisson Blu Port Elizabeth appreciate feedback, both negative and positive and use these to further enhance our guest experience. We are fortunate that all our hotel rooms have the spectacular sea view that you mention and we agree that our room size compliment this experience. We look forward to welcoming you back to Radisson Blu Port Elizabeth, in the near future.
Kind Regards
Bernard D Thomas
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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893 reviews from our community

Traveler rating
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    149
    60
    42
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (201)
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English first
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

very efficient, friendly and helpful staff. Great rooms - especially the sea-facing ones. Great linen as well as Anne Simone toiletries!!!! Unlimited wifi access in the hotel. Restaurant food satisfactory. Breakfast great options.

Room Tip: Request a sea facing room
See more room tips
  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank judith a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PLZZR, General Manager at Radisson Blu Hotel, Port Elizabeth, responded to this review, June 24, 2013
Dear judith a
Thank you for the wonderful review of Radisson Blu Port Elizabeth on tripadvisor, both the team and fellow travellers appreciate the recommendation. We are pleased to read that the unique Radisson Blu service philosophies have shone through (Super Breakfast, Free Wifi, "Yes I Can" attitude). From the team and myself look forward to welcoming you back to Radisson Blu Port Elizabeth in the future.
Kind Regards
Bernard D Thomas
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 23, 2013

I stay here on a regular basis as I visit my mother who lives in PE. Really cant fault the hotel as it is just such an easy place to stay at. The staff are exceptionally friendly and I do mean exceptionally so. Nothing is ever a problem and most importantly anything you ask for gets done.
Food I find very good both in the restaurant(Tabu) and room service is quick, efficient and very well priced. There seems to be a lot off comments regarding the rooms being "tired". I can see what people are referring to however it must be said they are always spotlessly clean and by no means old or run down. It is just the FINER DETAILS that could be looked into. The Curtain system for example is a strange set up and almost all of them are damaged. It is this that makes a lot of the rooms look tired.
What is personally frustrating is the Gym area. It is large and spacious with a beautiful view but the main peace of equipment is not maintained nor as of June in a working condition. Apparently the Gym is an outsourced, but still not acceptable.

Something that would be a lovely addition is mountain bikes for hire as the area around the Hotel is flat, safe and perfect for an easy ride.

All in all I would recommend this Hotel to anyone.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_PLZZR, General Manager at Radisson Blu Hotel, Port Elizabeth, responded to this review, June 24, 2013
Dear Michael P
Thank you for taking the time to share your experience of Radisson Blu Port Elizabeth with fellow travellers, I am sure that they will find your review both informative and helpful in making their accommodation choice. The comments about room conditions are noted and appreciated. I am pleased to advise that we are currently busy with a maintenance project in order to reinvigorate our rooms. The gym is also a focus area at this moment and we are looking at various options to best showcase this facility. We trust on your next visit to Radisson Blu Port Elizabeth you will experience our unique "Yes I Can" service philosophy to the full.
Kind Regards
Bernard D Thomas
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed June 4, 2013

I like Radisson for their high service standards for contemporary and minimalistic (but pleasant) design of the rooms and for free Internet. In this particular Radisson our room was very very tired. Apart from the room, everything was fine - friendly, hospitable, caring - just what I would expect from a Radisson hotel.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anton K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broomfield, Colorado
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed June 2, 2013

We had two rooms at the Radison Blue from May 23rd thru May 27th. We had picked this hotel based on the 5 star rating. Our Travel agent had recommended a different hotel. We should have known that 5 star has nothing to do with the class of hotel but the number of amenities it offers. The rooms were probably OK when the hotel first opened but they definitely needed attending. Their are glass shower doors and they appeared to have not been wiped down since the hotel opened. This was the same in both rooms. If your going to use glass make sure it is clean and shampoo or soap suds are not dripping down the glass. The shower leaked into the toilet area. we told the manager on duty but never got a response. The bathroom was open to the sleeping
area. It had a blind you could lower. The best part of the hotel was the view.

  • Stayed May 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank leeannl0716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 1, 2013

I thought I was dealing with a large established chain, made my reservation on radissonblu.com, entered all info including my CC # safely, received email confirmation as usual. The booking was for prepaid rate, the credit card was supposed to be charged upon booking. It was not charged, and three weeks later I'm getting into arguments with hotel sending me emails how I am supposed to send them pictures (!) front and back of my credit card - over email. Huh? Called Radisson customer care who weren't able to do anything except confirm that I shouldn't be sending anything to anyone, and that they do see my credit card on reservation. So now I'm stuck between the hotel claiming they can't do anything and the customer care claiming they can't do anything. Very nice. Oh, and I can't cancel without penalty either because according to prepaid rate rules, cancellation equal 100% penalty. Not sure how they will charge me penalty if they can't charge me reservation, but maybe their computers suddenly will work. Learn from my mistakes and find some other accomodation if you want to avoid such surprises.

  • Stayed May 2013, traveled with family
    • 1 of 5 bubbles
      Service
Helpful?
Thank ActiveTravel_34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
190 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed May 29, 2013

Our family stayed here during our tour of South Africa in May 2013. It was winter time and very pleasant. We had booked two rooms on the 8th floor. Ours was a business class room. We stayed for only one night as a stopover to Johannesburg. The room is quite spacious with an extra bed for one adult. It also has a bath tub. It has excellent views of the bay and has a shopping mall nearby. The room service is good. The restaurant is huge and service is good. The hotel has a free shuttle service to the casino as well. During our checkout they served a good packed breakfast. On arrival there was a welcome drink as well.

Room Tip: The higher the room the better the view of the bay.
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MumOra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Port Elizabeth

Property: Radisson Blu Hotel, Port Elizabeth
Address: Corner of Marine Dr & Ninth Ave, Summerstrand, Port Elizabeth 6001, South Africa
Phone Number:
Location: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Summerstrand
#3 Business Hotel in Summerstrand
#4 Luxury Hotel in Summerstrand
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Blu Hotel, Port Elizabeth 4*
Number of rooms: 173
Official Description (provided by the hotel):
The Radisson Blu Hotel, Port Elizabeth offers breathtaking sea views from all 173 beautifully appointed guest rooms and suites. With our eight multifunctional conferencing and banqueting rooms equipped with state of the art technology spanning 633sqm, we cater for a vast array of specialised events. All registered guests and meeting delegates receive complimentary high-speed internet access. "tabu grill, bar & lounge" offers world class bistro style food whilst our lounge and sea view pool terrace is the perfect place to relax, enjoy a cocktail and light snack. Camelot Spa offers our guests the perfect place to unwind and relax. Shuttle Service to the Boardwalk Entertainment Complex ensures guests are always mobile. Enrolment to the Carlson Rezidor loyalty program "Club Carlson" is immediate and free. ... more   less 
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Also Known As:
Radisson Blu Hotel, Port Elizabeth Hotel Port Elizabeth
Radisson Blu Hotel, Port Elizabeth Summerstrand

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