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“Last minute booking done well!”
4 of 5 bubbles Review of Heritage Inn

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Heritage Inn
Ranked #3 of 4 Hotels in New Milford
Worcester, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Last minute booking done well!”
Reviewed October 21, 2011

Had to book a room last minute and the staff was more than please to aid me! Rooms were clean and had a cozy feeling to it. Never had an issue with the staff. I think they can do better with the breakfast options, but it wasn't as bad as its being made out to be.

  • Stayed October 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jack r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bennardo, General Manager at Heritage Inn, responded to this review, March 27, 2012
Thank you for staying at the Heritage Inn in New Milford Ct. Since your review, we have upgraded our assortment of breakfast items. We appreciate your feedback and look forward to seeing you again in the future.

Thank you,
Rosaria Sproviero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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36 reviews from our community

Traveler rating
    6
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    10
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
Boston, Massachusetts
Level Contributor
80 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 10, 2011

We stayed at the Heritage Inn in New Milford for a wedding and I cannot recommend anyone else staying there. The bathroom was not cleaned properly, the room was run down and it felt uncomfortable sleeping in the bed.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AniWard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bennardo, General Manager at Heritage Inn, responded to this review, March 27, 2012
We apologize that your stay did not meet your expectation. We pride ourselves in the cleanliness and comfort of our property. Please feel free to contact me, when in the area, and I will personally take care of your reservations.

Thank you,
Rosaria Sproviero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these New Milford hotels

Buffalo, NY
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 12, 2011

If you need to be in this area, this is the place to be since it's right in the heart of a cute little town and the rooms are a nice size and what we loved most was the old-fashioned feel, however, the room could use an update. It doesn't have the cleanest feel - the rugs are very old and feel dirty and there were some disgusting mold/mildew stains on the ceiling from water damage. When I closed the bathroom door, the vent cover fell down on us and the shower rod holding the curtain was also broken. Cute area but the rooms do need to be fixed and cleaned if you want people to return. Customer service was excellent though!

  • Stayed September 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Dorene9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed August 29, 2011

I really was quite surprised with Heritage Inn! My room was huge and so clean and comfortable. Great price for the area. Breakfast was also great. I loved the breakfast. Especially the breakfast burritos. I'll stay here when my vacation comes around. There are so many things in this area to do! Fabulous find!

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blueskiesabove80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 18, 2011

It was late and we needed a place to stay. They were able to accommodate us. The room was large and relatively clean, but there is nothing special. The building used to be an old tobacco warehouse and the place still smells funny. It worked in a pinch, but plan ahead so you don't have to stay here.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Sun7girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
275 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed June 1, 2011

We have a rental in New Milford and are up there often. We don't usually stay over but knew that the Heritage Inn was there so when we needed to, we just stayed there.
Pros: Downtown, beautiful old building, rooms are clean, with newer style, rate is negotiable if you try (we paid $89 when they first said $109), wi-fi that actually works in your room.
Cons: The "full breakfast" is a continental-ish breakfast and no one is around in the a.m.. If you stay on the front of the building it "could" get a little noisy, they give you 2 pillows and we weren't able to get extras because they were booked up.

New Milford is a cute little town, but it's a small working-class town. SO, unless you are going in the peak fall foliage season there isn't much going on. Just keep that in mind when traveling through. It's not a tourist destination, but the people are VERY friendly and the stores are inexpensive. Additionally if you are going to be there on a Sunday during the warmer months drag yourself out of bed early and head to the Elephants Trunk on Rt 7, which is the best flea market I know of. There you will find antiques, herbs or whatever else you have in mind.

Room Tip: Don't stay in the back, there is a loud A.C.
See more room tips
  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank katrinangel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 28, 2011

I had read a review that they lose reservations and it is TRUE. I was adamant about getting a confirmation number, and I would recommend you do so if you have to stay here. Good thing I did because they lost my reservation - it was never in the system even though I called 3-4 times to confirm it. Since I had a confirmation email they had to find us a room somewhere and we ended up in one of their Inns down the road which was perfectly nice and comfortable. Plus New Milford isn't a very nice town. Find another place to stay!

  • Stayed May 2011, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank EC85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heritage Inn

Property: Heritage Inn
Address: 34 Bridge St, New Milford, CT 06776-3530
Location: United States > Connecticut > New Milford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Room Service Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in New Milford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Heritage Inn 2*
Number of rooms: 20
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