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“As expected” 3 of 5 bubbles
Review of Red Roof Inn Mystic - New London

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Red Roof Inn Mystic - New London
Ranked #2 of 5 Hotels in New London
Ayer, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“As expected”
3 of 5 bubbles Reviewed April 8, 2013

A little pricey for a Red Roof Inn, but being that close to Mohegan Sun (18 minute drive) it was worth it. Bed was comfortable but the bathroom was very small. Walls were paper thin. So much so to the point where you could literally hear someone drop their toothbrush in the next room. Staff was nice and helpful. Easy check in and easier check out.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
12 Thank bdthaler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review, April 10, 2013
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Mystic New London Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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313 reviews from our community

Traveler rating
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    26
    33
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Boston, MA
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed March 25, 2013

Stayed one night to attend a concert at Mohegan Sun.
Desk agent was nice and helped us out with at taxi to Mohegan. Hotel is very convenient to both casinos. Taxi was around $25 each way.
Room was clean. Contained a mini fridge and microwave. New flat screen TV. Pergo (or some style) floors gave the room a modern look. Decor wise I would get new bed coverings but that is a style preference... Bed was comfortable. Water pressure in the shower was amazing.
Only down fall was the wireless (free) went down so I was not able to connect to the internet.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank JeudiB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review, March 27, 2013
I appreciate your comments regarding your recent stay at the Mystic New London Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.

I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one.

Sincerely,

Dmitry Zibershteyn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shenandoah, Pennsylvania
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed March 25, 2013

Stay here off and on when in the area. Rooms are not the biggest, but clean and neat. Staff is always helpful and friendly, they really do try to make you feel appreciated as a customer. This is not the Ritz but a real value for your dollar.

Room Tip: Back and to the rear are the quieter rooms, weekends are a crap shoot sometimes the place is jammed.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank EDCOCOA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review, March 27, 2013
I appreciate your comments regarding your recent stay at the Mystic New London Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.

I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one.

Sincerely,

Dmitry Zibershteyn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Outside of Lowell, MA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed March 24, 2013

Stayed here one nite so my child could attend a sports tourney at the college nearby. You'll never confuse it with the Ritz, but it was decent for the very low cost.
PRO's-
Nice front desk staff.
Room and bath were clean and fairly up to date.
Beds were comfortable and not smelly.
WiFi Internet & TV were fine.
We ordered in, Pizza Hut pizza from a card we found in the room. It came so fast I thought they had a guy standing by with one in the lobby! And it was really hot! I'd recommend the pizza takeout without reservation
CON's-
Road noise from highway out back - but you only hear it when the TV is off and you are trying to sleep.
My sheets were clean but the cigarette hole burned thru one, very visible right below the pillow was a bit off a turnoff (in our non-smoking room).
The rooms come equipped with a safe that looks like it comes from Ft. Knox for your "valuables" but they don't have a fridge to keep your drinks cold ;o(

Room Tip: Ask for an upstairs room. At nite when the upstairs rooms flushed the toilet it is very loud in the...
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
10 Thank FamilyFitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review, March 27, 2013
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Mystic New London Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,

Dmitry Zibershteyn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level Contributor
80 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed March 18, 2013

I stayed here for all of 12 hours after coming off the Orient/New London Ferry late one night. The positive's about this hotel were....good value for money, newer bathroom, good TV and a nice wood floor instead of old yucky carpets! The negatives were....musty smelling hotel room, shower did not drain, stairs (not an elevator) to the 2nd floor (heavy suitcase was the problem!), no breakfast and as someone else said, tub drained slowly. Oh, and it took 3 trips back to the front desk for my key to work. In sum, nothing fabulous, nothing horrible

Room Tip: The back building, away from the highway has a bit less noise
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  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
8 Thank AnneAndrews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review, March 29, 2013
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Mystic New London Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,

Dmitry Zibershteyn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
230 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed March 12, 2013

We had a 2 night stay while attending a local conference. Place was clean location good price seemed fair. Problem the shower wouldn't drain.... Only 1 of us could take a shower without flooding the place. We reported the problem to the front desk & left for our meeting. Later that day shower no better but now toilet would not flush either. The place isn't so bad but I would fire the maintanance man.

Room Tip: Do not get 224
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Joe P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dmitry Z, Manager at Red Roof Inn Mystic - New London, responded to this review, March 27, 2013
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Mystic New London Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,

Dmitry Zibershteyn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perkasie, PA
Level Contributor
270 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed February 11, 2013

We recently stayed while visiting our son in Groton. This was our first stay at a Red Roof. We were pleasantly surprised and would definitely stay again. Front desk staff were very helpful. Room was very clean, a little on the small side compared to other hotels, but definitely not a negative!

Alot of places to eat around the hotel and very convenient to I95. If you get coupon book at the rest areas there is a nice coupon for the hotel.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
10 Thank Scrapbooker_in_PA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dmitry Z, General Manager at Red Roof Inn Mystic - New London, responded to this review, February 13, 2013
Dear Scrapbooker

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Mystic New London Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,

Dmitry Z.

General Manager
Red Roof Inn - Mystic New London
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Mystic - New London

Property: Red Roof Inn Mystic - New London
Address: 707 Colman Street, I-95 at Frontage Road, Exit 82-A/83, New London, CT 06320-2605
Location: United States > Connecticut > New London
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in New London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Mystic - New London 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Mystic - New London Hotel New London
Red Roof Inn New London
New London Red Roof Inn

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