Stayed for 3 nights in early Jan 2012. We booked thru the hotel's website and checked in around 2 am; no problems whatsoever. We were given a room with the features we requested without us asking or double checking. The hotel has a cozy feel to it and the consistency of staff, housekeeping, etc. makes it feel more like home. We enjoyed the comfy beds, the flat screen TV (though it could use a better channel lineup), and took advantage of the fridge, and the microwave/pantry facilities. Wifi is fast and reliable and the business center is accessible 24/7, all free of charge. The lobby is beautiful, ultra clean and inviting with several seating areas and flat screen TVs.
The front desk staff is always eager to help, once sent a fax for us, received and stored our delayed luggage in the middle of the night while we were asleep, and called a cab on multiple occasions in previous stays. Nothing is ever a bother, everyone is always there to help.
Once again, this is the best deal in town. Thank you NH Hotel!
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