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“Home away from home” 5 of 5 stars
Review of New Haven Village Suites

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New Haven Village Suites
Ranked #5 of 12 Hotels in New Haven
GreenLeadersBronze level
Poughkeepsie
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Home away from home”
5 of 5 stars Reviewed February 1, 2013

I have been staying at PSH most weekdays since Oct. 2012 and have enjoyed my time here. The staff are responsive to any of my concerns, are very polite and helpful. The breakfast is fantastic and the light dinner is a godsend. Housekeeping does a great job. Having a kitchen (with an my own ice machine!) makes it more like home. I have stayed in many different rooms and find that the smaller rooms w/o fireplaces have a noisier heating system which can be annoying. Overall I am enjoying my stay and would/will recommend PHS to others.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank hferretti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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346 reviews from our community

Traveler rating
    100
    113
    73
    33
    27
See reviews for
142
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77
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Richmond, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 18, 2013

I stayed here in Nov 2012 for an interview at Yale. The hotel is close to the train station and about 10 min to Yale hospital. Free shuttle was nice to have but was 45 min late picking me up. The hotel is a converted apartment complex. I was upgraded to a two bed, two bath, two story townhouse with a full kitchen and fireplace. Beds were very comfy, tons of room in the suite. Wifii available in the main house but only wired internet in the rooms. Breakfast buffet had a nice spread.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
4 Thank Fran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager96, General Manager at New Haven Village Suites, responded to this review, January 21, 2013
Thank you for taking the time to post your review on TripAdvisor. I apologize for the delay you experienced with our shuttle service. We have a number of guests who stay at the hotel who are interviewing with the Yale Residency programs and the shuttle is in high demand over those periods. I apolgize for the inconvenience you experienced with the delay. The Premiere Hotel was originally built as a Residence Inn by Marriott and the name was changed to the Premiere Hotel in 2007. The property has always operated as a hotel. I was happy to hear that you enjoyed your accommodations while you were here. We are very pleased to advise our guests that we are in the process of upgrading our internet access to wireless service. The upgrade will complete within the next week so wireless access will be available throughout the property. Again, thank you for your comments regarding your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 16, 2013

Front desk person was horrible. A good example that you shouldn't work with people if you don't like them. Outside wasn't properly maintained. Looked more like a Motel 8 feel than a "premiere" suite. Shuttle service very convenient but I'd look for other options should I come back.

  • Stayed January 2013
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank Barbstheword
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New Haven hotels

New Jersey
Level Contributor
56 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed January 8, 2013

We found the rooms to be large, comfortable, but dated, with a kitchen sink, dishwasher and stove. The bed was very comfortable. There is wired internet in the rooms. We noted the staff to be helpful and friendly. There's a helpful shuttle service which will take you and pick you up in New Haven. You would need a shuttle or car to get anywhere from this hotel and it's about a five minute drive to the New Haven union station.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank mukhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loomis
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2013

We just spent a week in New Haven at the Premiere Hotel and Will stay there on the next trip. As they are a little bit away from the downtown area they are just off Hwy 95 and easy to find. Everyone was very friendly and great service.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 23, 2012

This hotel is an awesome deal. They have shuttle services any where anytime and even a light dinner to make up for their somewhat off the track location. Literally, they are within walking distance from the New Haven Train Station but without a car, they are a bit away from downtown New Haven. This was just a great deal,comfortable clean updated room with a gas fireplace and a full kitchen in style....a sofa. Just off the wall great little place for the money, a better deal could not be had anywhere.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank JessicaWilberforce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
INDIANAPOLIS
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 18, 2012

The hotel matched the price-- I had a deal through Yale University for a lower price. I arrived late at night but was met considerately by the staff. The room was more of a suite with a full kitchen and free bag of popcorn along with standard coffee. The bed was very comfortable. The room was reasonably clean-- a couple hairs in the bathtub being the primary flaw I found. It was a fine location and the staff were very friendly and helpful. It is close to the train station too!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mfmonn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Haven Village Suites

Property: New Haven Village Suites
Address: 3 Long Wharf Drive, New Haven, CT 06511 (Formerly New Haven Premiere Hotel and Suites)
Location: United States > Connecticut > New Haven
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 12 Hotels in New Haven
Price Range (Based on Average Rates): $$
Hotel Class:3 star — New Haven Village Suites 3*
Number of rooms: 112
Official Description (provided by the hotel):
New Haven Village Suites is a sparkling, family owned and operated, AAA Three Diamond rated, small independent New Haven hotel. The hotel's residential village-like setting offers recently renovated guest suites including a Clubhouse for gathering. The Studio Suites are 50% larger than a typical hotel room. New Haven Village Suites specializes in lodging for Yale University, Yale New Haven Hospital, business, government or family travel, employee relocations, temporary assignments or projects, emergency accommodations and a variety of medical lodging needs in the New Haven area. So what makes us New Haven Village Suites? By offering so many first rate complimentary services, and true New England hospitality, we are pleased that our guests have "shouted-out" praises resulting in the hotel being ranked as one of New Haven's best hotel values and "hidden gems". Our guests will never pay for Full Hot Buffet Daily Breakfast, offering enough to satisfy the hungriest travelers, light dinner from 5:30- 7:00 pm Monday through Wednesday, parking, local area shuttle service, business center, WIFI (Clubhouse), fitness center, local calls, or our friendly daily housekeeping service. Ask about our all inclusive living! ... more   less 
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Also Known As:
New Haven Premiere Hotel New Haven
Premiere Hotel New Haven

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