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“They made me angry before I even arrived.”
Review of New Haven Inn

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New Haven Inn
Ranked #9 of 12 Hotels in New Haven
New York City, New York
Level 4 Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“They made me angry before I even arrived.”
Reviewed October 9, 2007

They made me angry before I even arrived, as the directions to the hotel they provided on their website 1) had a key mistake, adding five miles to the trip, and 2) were based on travel from NYC -- beware if you are not coming from NYC, and instead are downtown or points east - as these will turn a 4-mile drive (from downtown New Haven) into a 20-mile drive.

The man and women behind the counter were very nice and friendly; the highlight of the visit.

Otherwise, I concur with statements in many of the other reviews that it is a well rundown property, inside and out, and overpriced for what it is. Plus, like others, I awoke to find a number of bed-bug bites.

  • Liked — The friendly and understanding front desk staff
  • Disliked — The rundown environment
  • Stayed October 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank Finrep001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
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    67
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Falls Church, Virginia
Level 5 Contributor
74 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed September 5, 2007

This place was absolutely, positively, horrible!! It has no redeeming qualities, not even a cheap price. It is totally run down, the AC was broken and while they put in window units, it didn't help at all. The lobby kind of fools you into thinking it may not be that bad, but don't be fooled. You drive around back to where the rooms are and you will see for yourself. People were loitering in the parking lot, not sure if they lived there or what. It was not all that secure, anyway can easily roam the halls of the building we were in. The ceiling looked stained from water or possibly moldly. The beds were NOT comfortable at all and frankly i wasn't sure i wanted to lay on them. We had to go to the front desk to get new sheets and pillowcases as they looked dirty and ripped. At first glance the bathroom looked ok, but upon closer review it was dirty. The rooms looked very worn as did the entire hotel. The staff was friendly though, considering we came in late and had to come back for new linens. They also apologized for our inconvenience and accomodated our request to cancel our remaining nights on the reservation as soon as we checked in since it wasn't worth staying at for any longer!

  • Liked — Nothing
  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
Thank zoecatva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New Haven hotels

Massachusetts
Level 4 Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 26, 2007

Looked like there were permanent residents. The jacuzzi that was broken in 2005 is still broken. Pool dirty, and to get there you had to cross a parking lot in the dark. Room dirty and smelled. Staff had no answer to "do you have a pool?" and had to find a manager. I looked at my spouse and said, "no way," and we went somewhere else, which I've never had to do before.
In a life of budget traveling, this place wasn't worth a dollar, much less $68.

  • Liked — they had a phone book so we could find another hotel
  • Disliked — everything
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
1 Thank B_Cable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
1 review
Reviewed February 21, 2007

I had to stay in the hotel once a week for a few months and i really wanted to quit my job for making me stay in such a place. I knew the front desk personal in first name bases and they were nice enough to supply me with a hand held heater because the rooms are from the set of ice age. I know you get for what you pay for but I still think they are to expensive for what they offer.

  • Liked — portable heater
  • Disliked — 20 trips to front desk to get the right key to work
  • Stayed February 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank VICTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 6, 2006

This place was awful. It's true that you get what you pay for, but I've stayed in rooms for $60/night that were like the Taj Mahal compared to this. The room smelled, it was dirty (to put it mildly), and it was loud. They claimed at the front desk that there were no other rooms available. I highly doubt it was booked solid. We didn't feel safe, and we couldn't wait for the one night to be over.

I'll let the pictures say the rest...

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 5, 2006

I have never been so disgusted and afraid of staying in a hotel as I was at the Econo Lodge in New Haven, CT. I think there are people that live in the hotel. When I got there the stair s that lead to the room smelled like urine. There was garbage on the landing. Some of the windows or doors were boarded up. My reservations were incorrect. I told the receptionist this and she ignored me. There was not remote for the TV and when I call front desk about it, she said she would find one for me and never called me back. The toliet was broken, wallpaper was peeling the rugs were nasty, the sheets looked as if they didn't change them. There was paint chips on the floor I didn't want to lay my head on the pillows so I laid my clothes on the bed to sleep. People were up all night swearing and having a mini party outside. I was so uncomfortable with this lodge that if I did stay, I would have taken my clothes with me in fear that they would be gone when I came back. Oh and one more thing, when I left in the morning, there was a man selling drugs outside his hotel room. I WOULD NOT recommend the New Haven, CT Econo Lodge to anyone.

Helpful?
8 Thank jclowney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern California
Level 5 Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed July 5, 2006

If you are worried about money, this place is a bargain. We paid $54 weeknights, $57 weekends. We had a room right over the lobby, so I felt very safe with just me (mom) and my teenage daughter. The doors to our building were locked at 11:00 p.m., and nobody could get through the lobby without checking in with the staff. Everyone on the staff was very friendly and helpful. The pool was not heated; it was too cold even on a hot June day, and the jacuzzi was barely lukewarm. Our room had some nice touches, although the towel bar was missing in the bathroom. The air conditioning worked well, and the breakfast was good for a budget place. When I couldn't get my daughter out of bed before 11 a.m. we missed housekeeping one day, so on the other day she slept in, I just asked the maid if I could trade our towels for clean ones and give her the garbage from our room. Some of the buildings were looking a little run-down, especially around the pool, but we noticed there was a painter there doing some upkeep, so hopefully the motel is working on improving the property. It's a straight shot from the Econo Lodge up Whalley St. to Yale, about 4 miles I think. Look out for pedestrians going against the traffic lights.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dwheatl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Haven Inn

Property: New Haven Inn
Address: 100 Pond Lily Ave, New Haven, CT 06515-1106 (Formerly Econo Lodge Conference Center - New Haven)
Location: United States > Connecticut > New Haven
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in New Haven
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — New Haven Inn 1.5*
Number of rooms: 125
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Also Known As:
Econo Lodge Conference Center - New Haven Hotel New Haven

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