I am a seasoned business travelor and recently stayed at the Omni in New Haven, Ct.
The Omni in New Haven is in a great location. I think it is overpriced, but unfortunately there aren't a lot of choices in New Haven.
I did have a very bad experience with housekeeping and management made it even worse by trying to put the problem on me. Housekeeping enetered my room at 9:30 am after two quick knocks. They woke me up after a late travel night. When I called and asked why she entered my room I was told that it is common practice to start checking rooms before 11 am check out and I should have put the do not distrub sign out. Really?....this is my problem? I purchased that room from 3pm to 11am. It is up to the hotel to figure out the best time to enter my room, not mine.
Other details a hotel of this price class should be refining is the quality of the food at the "Bar 19" resaurant. I had a $30 steak which was, at best, family-style restaurant quality. There are better places to eat in New haven for that money. The mattress had a horrible sink on one side, probably from over use. It was also way too soft. I am used to a top tier mattress at a hotel of this price. I also rented a new movie for $20 and the entire viewing was peppered with pixelated images and interruptions to the sound.
Overall, it was a disappointing experience and I won't be staying there again.
- Official Description (provided by the hotel):
- The Omni New Haven Hotel at Yale combines classic New England style with richly appointed guestrooms and suites in the heart of downtown New Haven, two blocks from Yale University, the New Haven Green and the Shubert Theatre. Newly renovated in 2012, Omni guestrooms are handsomely decorated in traditional style. Beds have soft duvets and feather pillows; bathrooms include robes and makeup mirrors. There is a full-service on-site spa and the hotel fitness center features state-of-the-art cardiovascular and weight training equipment. The top-floor restaurant, John Davenport's, showcases regional specialties complimented by views over the Green, historic Yale Campus and the Long Island Sound. Relax with a beverage in Bar19 next to the restaurant or take a grab and go Starbucks from our cafe Morsels. ... more less
- Reservation Options:
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- Also Known As:
- Omni New Haven Hotel
- New Haven Omni