I do not frequent La Quinta locations, however I do travel five days per week. This hotel, and I use the term loosely is in need of customer service orientation, carpet cleaning, a correctly done Peel, sand, prime and paint job. It is terribly noticeable that paint has been caked on top of the last hundred coats. Elevator jumps while moving- in need of service. Carpets are dirty, literally left black on the bottom of my new white socks. Poor air circulation through ventilation system. Very thin walls. Location is questionable. Above an all you can eat Chinese buffet, next door to the police department, and across the street to the low income budget grocery store. Mediocre. I asked to see a room before checking in-house the lady refused and told me to look at the photos in the lobby. Just really needing better guest service training.
- Official Description (provided by the hotel):
- When you check in, check out our renovated rooms with New England-style décor. All rooms are spacious, modern, and quiet. Entertain yourself with in-room flat screen TVs, HD and premium cable channels, and free WiFi. All rooms come with a coffeemaker and a hair dryer. Selected rooms offer microwaves and refrigerator. Get energized in the fitness center, scratch items off your to-do list in the business center and host a meeting onsite with space for up to 200 colleagues. Our hotel is pet friendly and provides onsite coin laundry facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Booking.com, Expedia, Hotwire, Red Roof Inn, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Red Roof Inn Hartford - New Britain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- La Quinta Inn & Suites New Britain Hotel New Britain
- La Quinta Inn And Suites New Britain
- La Quinta New Britain
- New Britain La Quinta