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“Excellent”

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Holiday Inn Express Mystic
Ranked #6 of 13 Hotels in Mystic
Certificate of Excellence
Reviewed April 4, 2013

The room was clean with TV and even a microwave and fridge however those two could be optional so be sure to inquire about that. Buffet breakfast was great.
But please families don't come barefeet for your breakfast.
At least put on socks.
Right off 95 and a very short drive from the center/Mystic.

  • Stayed: March 2013, traveled as a couple
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1  Thank govinda10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 - 343 of 510 reviews

Reviewed April 3, 2013

we are a family of four and we stayed in this place for a night on 30th March 2013. It was a very relaxing stay. The rooms are quiet and clean. On site laundry adds to the comfort. we thoroughly enjoyed the pool and spa. Last but the not the least, Ms. Sophie, from the front desk was very friendly and helpful right from checking us in to suggesting a great place for dinner. She is the example for service with smile! We had a great relaxing night and looking forward for more.

Room Tip: High floors have nice views.
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  • Stayed: March 2013, traveled with family
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Thank saradhaV_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2013

We wanted a hotel with an in-room Jacuzzi, close to Mohegan Sun to attend a concert, This hotel fit the bill nicely. I have stayed at other Holiday Inn Express locations in the past and always found them to be a good choice. Check-in was a breeze, the front desk attendant was very helpful and friendly. The room and hotel itself was clean., and the bed and pillows very comfortable. The restaurant next door was good. Complimentary Breakfast was pretty good, but very busy. Cons: The mirror in the bathroom of our room was dirty from the last occupants, but we didn't bring it to anyone's attention. The Jacuzzi drain leaked and the knob came off, but it still worked fine. The HVAC unit was very noisy, but it was an easy fix by leaving the cover up on the controls. The big screen TV only had limited HD channels, really nothing was HD that we liked to watch. We hoped they'd have a shuttle to the casino, but they didn't. Never had the opportunity to use the pool. Overall more pros than cons, and would stay again in a heartbeat.

  • Stayed: March 2013, traveled as a couple
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Thank sundarlin9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2013

I stayed here for a couple of nights for a business trip. It was easy to find, right off the highway. It is a bit away from the center of the village; too far to quick walk. Hotel was clean and staff was friendly. Breakfast was included and was sufficient for my needs.

  • Stayed: January 2013, traveled on business
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Thank walter_sch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013 via mobile

I was looking for a hotel close to Foxwoods. This came up, its about 15 min away. To my surprise there is so much to do in Mystic and this hotel is close to everything!! Nice hotel, GREAT location, clean and HUGE rooms! Free breakfast was great, something for everyone. I will be back soon!

  • Stayed: February 2013
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Thank mom2pg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

.....a blizzard ambushed us in Mystic and Rt95 was moving at 4mph if that. So we got a room.
The good was room was well 'roomy'. 2 TVs sink, kitcheonette, etc.
but......and its a big but, twas run down and dirty. Not everywhere but the foldout couch bed had old food in it! and the security door latch was about to just fall off. Needed to borrow a screwdriver to do the sorta repair myself.

  • Stayed: December 2012, traveled with family
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Thank Kalcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate K, General Manager at Holiday Inn Express Mystic, responded to this reviewResponded March 16, 2013

Dear Kalcan,

I am very sorry to hear that you did not enjoy your time with us. We constantly work to ensure that every guest has a wonderful experience at our hotel and I am disappointed to hear that you were not left with such an impression.
While I can not take back your experience at the hotel, please be certain that I appreciate your honesty and will do everything in my power to ensure future guests do not have a similar visit.

Best regards,

Kate K
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013

My husband and I wanted to get away for a couple nights during winter school break-went online and found a good price for a jacuzzi suite-here at the Holiday Inn Express-we had always stayed downtown in one of the inns but one was completely booked and the other one a bit out of our budget! Anyway-we were really pleased with the Holiday Inn-the front desk girl was so nice when we checked in-the room was good size and quiet, comfy bed too. The breakfast was pretty good-LOTS of variety- different each day-we loved the cinnamon buns especially. There were a couple things that we didn't care for-one was that there was no light by my husband's side of the bed for reading-we moved one from the desk, also the toilet paper dispenser was on the far left-under the cabinet and a real bugger to get too-I know that's a little thing but...still a pain-literally!!! Also was surprised that the maid hadn't come into our room to make up the bed or check if we needed clean towels-one of the best things about staying at a hotel is a nice freshly made bed when you come back from being out and about. All in all we would recommend this hotel and would come back for another stay.

  • Stayed: February 2013, traveled as a couple
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Thank divadeb51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Mystic

Address: 6 Coogan Blvd, Mystic, CT 06355-1941
Phone Number:
Location: United States > Connecticut > Mystic
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#4 Romantic Hotel in Mystic
#5 Family Hotel in Mystic
#5 Business Hotel in Mystic
Price Range: $107 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Mystic 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Mystic Hotel. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Mystic, CT and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Mystic Hotel Mystic
Mystic Holiday Inn Express
Holiday Inn Mystic

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