Although the outside looked dated, was pleasantly surprised how nice the lobby was, but, then was very disappointed in the room. It needed some updating which would have been ok if it had been cleaned well. There were spots on the top of the toilet seat, large crumbs by the refrigerator, not vacuumed well at all, the pillows were shot, there were chairs on a patio but the patio was dirty and the view was not grass but dirt. While we understand the costs behind updating, had the room been at least cleaned well, it would have been fine.
I would like to take this time to apologize about the condition of your room. Although we are an older property we work hard to show each and every guest a clean and comfortable room. We did not do this for you. I have spoken to housekeeping and assure you this has been taken care of.
we are looking to start updating the rooms. we do hope you will give us another chance to show you we can do better.
Came to the area for business and had a very friendly welcome from Leanne at the front desk. The room was very clean and provided extra amenities. For example I forgot my toothbrush and they were able to give me one free of charge. Will be travel through again and will definitely stay here.