After all the other hotels around were booked up for the weekend (Sat-Mon) we went with the comfort inn that had an excellent rate and convenient location. Thats about it. We arrived earlier then the check in time, but we thought we would stop in and see if the room would be ready. Big mistake. My husband said that he was scolded for even asking such a question. The woman was rude, and that we would not be staying with such rude staff. After finding better accommodations (Thank you, Marriott!) I called to cancel only to be told spoken to with a rude tone, only to find out that they were going to be charging me for the two nights! While there is not much to be done about that b/c it is in the rate rules that the deadline is the night before, it is a big inconvenience, and expense!
Next time we'll stick to what we're used to. Guess you get what you pay for, including hospitality.
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- Also Known As:
- Comfort Hotel Mystic
- Comfort Inn Mystic Ct
- Mystic Comfort Inn