This was an awful experience for us. The room was old but relatively clean. We were given a ground floor room as requested. For some reason, it was a handicapped accessible room. Shower temp never got warmer than lukewarm and water pressure was a mere trickle. Coffee maker in room did not work and lobby did not open for coffee/breakfast until 7. I took our coffee maker to office and man was RUDE!!! First, he made me demonstrate that I could operate the coffee maker and then he took it and said "Well, it must not work. You will get coffee in lobby." I said "But the lobby does not open until 7" He said "Sorry about that" There was no offer to get one from another room for us. Seems like a no brainer to me as there were only 5 cars in the parking lot. The breakfast was a high glycemic nightmare. Donuts, white bread, bagel, oatmeal with sugar and flavorings added (no plain), toaster waffles, watered down orange juice, two dry cereals. When we requested assistance with television, the man once again was very rude. Came to room, snatched remotes out of my husband's hand and rather than show us what to do to make it work properly, he got it to work, put remotes down and walked out without saying a word. When I said "Thank you" he just kept walking...no acknowledgement.
The young man who checked us in was very nice.
We would NEVER stay here again. It was definitely not worth the price...even if it had been $39.00 it would not be worth it.
- Official Description (provided by the hotel):
- Budget accomodation with 56 rooms. ... more less
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- Also Known As:
- Econo Lodge - Mystic Hotel Mystic
- Mystic Econo Lodge