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“Lobby renovation only minor problem”

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Hampton Inn & Suites Mystic
Ranked #1 of 13 Hotels in Mystic
Certificate of Excellence
Carteret
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Lobby renovation only minor problem”
Reviewed May 4, 2014

We just came back from here having stayed 1 overnight for concert at Mohegan Sun. As usual the hotel was very clean and the staff very courteous. It's not in a very appealing location but it is close to a lot of things. As previously mentioned in reviews the lobby is being renovated and the breakfast must be taken to a conference room. While it is a slight inconvenience it was no big deal. I would surely give this place another shot when the renovations are complete. It's very close to Mystic Seaport and Old Mystic Village.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Joseph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review, May 16, 2014
Thank you for taking the time to review our hotel on Trip Advisor!

We appreciate your feedback in regards to your recent stay. We hope you will visit us again when the Lobby Renovations are complete!


Thank You,

Stephanie Lee
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,148 reviews from our community

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Rating summary
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MA
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 26, 2014

We decided to stay here after reading the reviews. The hotel was still under renovations, but that was not an issue for our family. It 'is' a little inconvenient to get the food and then bring it to the conference room, but we knew that in advance. Breakfast consisted of the normal continental fare with western omelets, french toast sticks and make your own waffles. Pool is reasonably sized, clean and warm. They had towels in the pool area for guest convenience. The room was spacious, clean and the beds were comfortable. Hotel is close to most attractions, we came to visit the aquarium and it was a five minute drive. The staff was very friendly and helpful. We had forgotten my son's toothbrush and they had a complimentary one for us to use for him. If we were to come back to the area, we would stay again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cmendez62495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review, May 16, 2014
Thank you for taking the time to review our hotel on Trip Advisor!

We appreciate your feedback regarding your recent stay at the Hampton Inn & Suites Mystic!

We hope that you will visit our property when our Lobby Renovations are complete!


Thank you,

Stephanie Lee
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 25, 2014

Spacious room, great location, good guest privileges especially for a quick overnight stay! Renovations to the lobby are almost complete - that will make breakfast more pleasurable - when that occurs - it will cap off the stay.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Lorraine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howell, United States
1 review
Reviewed April 21, 2014

Hotel was undergoing renovations...made breakfast mildly inconvenient as guests needed to get their breakfast and walk through hall to eat at conference room, not an easy feat with small children. But all the choices for breakfast made up for that! Hotel is in close proximity to all attractions. We would stay again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kathryn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 16, 2014

The Hampton in Mystic, York is our first experience with a Hampton that was pet friendly. We would stay every time in a Hampton if all the chain was as friendly as the one in Mystic. It was great. We have a dog yes that what it is called but it is our baby. We take care of it better and it is better behaved than many children. Hotels would not think of charging $75 for children but they would for pets. We appreciate the values of the hotel in Mystic. We hope that other Hamptons in the US would be like the one in Mystic.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
1 Thank Lynette N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring City, Pennsylvania
Level Contributor
606 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed April 11, 2014

Last week, my husband and I stayed at the Hampton Inn in Mystic. This was our first time staying at this Inn and we enjoyed it. The room was comfortable, the amenities were nice--Neutrogena brand, breakfast had lots of choices, and the price was very good. the hotel is having lots of construction done in the lobby and in some of the upstairs rooms, but there was no noise in the evening and we slept very well.
This Inn is pet friendly and after reading some of the reviews I did ask for a room on the second floor so that, in case of barking, we wouldn't hear it---and we didn't.
I would definitely recommend this hotel and would stay there again. I'm sure that after the renovation the Inn will be even nicer.

  • Stayed April 2014, traveled on business
    • Value
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Helpful?
1 Thank Ellen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
183 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed April 7, 2014

This is a Hampton with a very good location, but the lobby is under construction. Therefore, the breakfast food is in one location and you must carry it to another. The hotel is pet friendly, which is great, but not when the pets bark continuously. I asked at the desk to have them call the room - but the occupants had left for the evening. This made it difficult to put our small child to bed. The pool is nice and is very warm - a plus. This hotel is a bit more expensive than other Hamptons in the area and we were expecting a bit more.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CincyBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Mystic

Property: Hampton Inn & Suites Mystic
Address: 6 Hendel Drive, Mystic, CT 06355-1971
Phone Number:
Location: United States > Connecticut > Mystic
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mystic
#1 Business Hotel in Mystic
#2 Romantic Hotel in Mystic
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Mystic 2.5*
Number of rooms: 92
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Also Known As:
Hampton Inn & Suites Mystic Hotel Mystic
Hampton Inn And Suites Mystic
Hampton Inn Mystic
Hampton Inn Hotel Mystic
Mystic Hampton Inn

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