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Hampton Inn & Suites Mystic
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Reviews (1,286)
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All reviewstrailer parkking suitefree breakfastroom was cleanindoor pooloff the highwaywafflesmystic areahot chocolatebusiness centerdunkin donutsgreat place to staywould definitely stay here againshort driveconvenient locationfitness centerstayed one night
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976 - 981 of 1,286 reviews
Reviewed March 22, 2013

I read other reviews about the noisey hotel but thought they could be a fluke. However the building is old and un sound proofed! You can here all your neighbors every move. If you plan on sleeping forget it!. The pool is also freezing cold as are the halls. Many low lifes go here. Obove us the guests left their two young kids home alone (probably went to the casino) and they were doing cannon balls in the tub! One couple next door had a mean large dog that they could barely hold back from attacking us! I would call this a PARTY hotel as anything goes. But you get what you pay for. One note though the staff was awesome and another reveiw claimed NANCY to be rude. Nothing could be father from the truth, she is nice as pie. Its not the staffs fault the building is loud and so are a lot of the guests. The rooms are clean and our room cleaner Hilda was great.

Room Tip: If you stay get a room on the top floor, it will make all the difference!
  • Stayed: March 2013, traveled with family
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3  Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this reviewResponded March 25, 2013

Alan,

I sincerely apologize for the noise issues you encountered during your stay. Our guests’ comfort and safety is my number one concern as we know how important a good night's rest is while traveling. Your review will assist in correcting any issues in the future and I do hope that the next time you are in the area you will consider staying at our property again.

Thank you,
Stephanie Lee
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

This is a nice, clean, pet friendly hotel in Mystic, Connecticut. It is in a convenient location and within close proximity to many restaurants, Mystic Village and the aquarium. The hotel also provides complimentary breakfast.

  • Stayed: March 2013, traveled as a couple
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1  Thank Luv2Travel8878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this reviewResponded March 25, 2013

Luv2Travel8878,

Thank you so much for your recent review of the Hampton Inn & Suites Mystic. We pride ourselves on being one of the few pet friendly hotels in the area! We are also happy to hear that you enjoyed the complimentary "On The House Hot Breakfast".

Thank you again for your kind words, and we look forward to your next stay with us!

Stephanie Lee
Director of Sales

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Reviewed March 15, 2013

What more can I say? The hotel was clean, the staff was friendly, and the location was great. Will stay here again the next time we are in the area. Just a few minutes to New London or downtown Mystic. Easy access to I-95. We stayed for 5 nights and were pleased that the breakfast buffet provided different selections each day.

Room Tip: The hotel is apparently pet friendly. If that is a concern then be sure to ask to stay on the non-pet floor(s).
  • Stayed: March 2013, traveled with family
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2  Thank Wayne700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this reviewResponded March 25, 2013

Wayne700,

Thank you very much for your positive review of our hotel! We are always striving to be the best in cleanliness, and customer service! I am also glad to hear that you enjoyed the variety of breakfast choices that we offer at the hotel.

We hope to see you again!

Stephanie Lee
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2013

A great place for the family to crash for the night after visiting the Mystic Aquarium. Love the Hampton Inn/Hilton's policy of changing the duvet covers as well as the sheets for every guest! Cant stand the thought of bedspreads that get throw on the dirty floors and then put back on the beds!
The rest of the room was a clean as the beds.

The free Breakfast buffet in the morning was great. I am an early riser and love that I can head down to the buffet in the lobby to get a breakfast snack while the rest of the family sleeps. Plenty of choices: small prepared egg and cheese "omlettes", sausage, cereals, oatmeal, make it yourself waffles, yogurts, fresh fruits, hard boiled eggs (with hot sauce on the side), breads and pastrys.

The front staff was friendly and we shared a few laughs while checking in, so no complaints there either.

  • Stayed: March 2013, traveled with family
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1  Thank Blueyedsusie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

Clean sheets/duvet for every visit, so not sitting on dirty bed spread. Pool could be warmer but that could be me. :) Great breakfast with lots to choose from. Would prefer they offered non-dairy milks too. Stay there all the time when we need a quick weekend getaway.

Room Tip: When the doors shut, sometimes it was loud.
  • Stayed: March 2013, traveled with family
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3  Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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