The beds at this hotel were one of the best I've ever slept in, and everything (including the duvets) are washed daily. The hotel was a bargain price compared to others in the area, but it was also spotless, new and in a great location. I also want to compliment Nancy for her kindness and professionalism. When we had to postpone our booking due to my husband's stomach bug, she did it quickly, professionally and without fuss. She even remembered and asked my husband how he was feeling when we checked in a couple of weeks later. The room temperature controls were absolutely noiseless. The hotel is located off a major highway but we heard no traffic noise at all, even though it's a resort area with a ton of traffic bound to and from the large casinos nearby - a convenient drive of 20 minutes or less to both Mohegan Sun and Foxwoods. The hotel pool was the perfect temperature! Although the rooms lack a microwave and fridge, the hotel staff offered cheerfully to label our doggie bags and thermos and keep them in the fridge until needed. Microwave and beverages are available in the lobby round the clock. The shower was great. There were also several pets staying with their families, but we heard no noise at all, and I think the hotel staff tries to book pets on the first floor for easy access to the outside. The hot breakfast was good with all the usual goodies. When the breakfast room became overcrowded, the staff opened up one of the meeting rooms and set up some items there as well. There were only two minor ticks during our stay - one, the toilet in our room didn't flush all the TP. We noticed it upon check-in, but it seemed very minor and didn't cause any concern until the 2nd night. Nancy came upstairs immediately and the problem was resolved within minutes. Second tick is that the Internet connection is a bit slow, but this could have been due to our 3rd floor room location. I would most definitely stay here again.
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- Also Known As:
- Hampton Inn And Suites Mystic
- Hampton Inn & Suites Mystic Hotel Mystic
- Hampton Inn Mystic
- Hampton Inn Hotel Mystic
- Mystic Hampton Inn