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“Pleasant and friendly”

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Econo Lodge Waterford
Ranked #1 of 1 Hotels in Waterford
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Pleasant and friendly”
5 of 5 bubbles Reviewed June 10, 2013 via mobile

Had a pleasant stay for 6 days. The staff were very helpfully and friendly. Rooms were clean and bright and the location made it easy to access the motorway system. This is the second time we have stayed here and will be back again.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lez1000j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

Traveler rating
    9
    12
    5
    2
    7
See reviews for
11
5
7
8
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Gladstone, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed April 23, 2013

I arrived @ the Motel @ about 430pm on a weekday. The receptionist / owner (female), was very rude & abrupt. I was by myself on business nearby and she had the hide to lecture me about the price was for one person only to be in the room! I didn't intend on finding someone to sleep in my motel for the night off the street.....
She enquired as to what time I would be leaving? 730-8am was my indication as things can change with my work.
The room was fairly neat & tidy although it did have a bit of a smoky smell to it...
I awoke to my alarm at 7.25am, I went to the bathroom, I switched the tv on to watch the morning news, returned to bed to have a cuppa and found two knocks on the door & before I could exit the bed I found the grumpy old lady had opened the locked door and was in my apartment advising me there was someone out the front wanting Andrew!
When questioned further about this so called person, she left the room & then advised me that I was late leaving and I should have already left the premises......as it had just gone 730am!
I packed my bags, had a quick shower and as I exited the motel room door I found the old lady waiting out the front with the cleaning trolley. I looked in the rear view mirrow when I drove out & thought that will be the last time I stay here!
Terrible result to what was suppose to be a great relaxing night.....

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Waterford hotels

wynnum
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 21, 2013

My Partner and I stayed at the Waterford Motor Inn, in early January. We stayed for 5 nights, and had a lovely stay. The rooms were very clean, and we found the service exceptional. The staff were all very friendly and helpful. The location was close to the shops, and close enough to the theme parks. We had no problems at all at this motel, and will definately be staying there again.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jenny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirwan
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 bubbles Reviewed January 31, 2013

We booked a hotel in Brisbane however due to floods could not get through to it or the next 3 hotels we tried. My brother and I were attending a business function that evening so were pleased to get a twin room at Waterford. At the reception desk the female owner Daphne was not unfriendly but neither was she particularly pleasant. Decor a bit dated but overall the establishment appeared clean, reasonably priced & covered the basics. When asked when we would be leaving we explained that we were only staying one night & leaving the next morning to catch a flight. Daphne informed us check out was 10am.
Returning late that evening the air-con appears to be pre-set &/or faulty. Turning down the bed covers on the single bed I was greeted by two smashed up cockroaches & the bed did not appear to have fresh linen. The pillows were also very thin. At 7:50am we were both woken by a furious knocking at the door & the call of "room service". Before I knew it Daphne had used her key & entered into the room on her own accord wanting to know when we were leaving???? Wot the?????In addition she stated my brothers credit card could be collected from the office. This would have been convenient to know the previous evening when we went to pay for a meal. Just a nice touch of service would have been appreciated. She had our mobile number to contact us to inform she had not returned the card. I was on the balcony prior to 9am waiting for my brother to shower & was met my Daphne outside with cleaning gear once again asking if we were ready to leave. No coffee, interrupted sleep we just decided to get out asap and were gone by 9am. As we closed the door another woman appeared upset sitting on the steps outside her room. I asked her if she was ok & she replied, NO, I have just been asked to leave my room by the owner. Reading the reviews I have no doubt in my mind that this is a regular occurrence for this woman.. I must note that on returning our key her husband appeared a polite friendly man. We certainly will not be recommending this place to anyone & we both travel regularly & hold a wide circle of family, friends and business acquaintances.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Jo-anne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed October 22, 2012

The woman in the office was grumpy. The room was generally in a poor state of repair with filthy carpets, dusty surfaces and dead bugs on the window sill. The room had no cooking facilities at all (I would have expected it to have a microwave) and there is no guest laundry. I found the shower and toilet to be spotless which was a pleasant surprise and also the bed was quite comfortable but I can’t guarantee it had clean sheets. It came as a shock to me to be woken up at 7.45am by a knock on the door followed by some women entering to service the unit. I got the impression I shouldn’t have still have been in bed at such a late hour. A pile of clean towels was left at the door but no one returned to service the room. The whole complex could do with refurbishment and the owners/staff could do with a personality transplant.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank NZtravel1Brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Logan Village, Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed July 9, 2012

The owners at this motel are rude, unfriendly and just ridiculous........there's no words to explain the disgusting service at this motel..these people should of never entered the hospitality industry..

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
156 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 bubbles Reviewed April 12, 2012

we neended to stay for one night as we were gointg to a function in the area. i didnt hold out much hope for the place but we kept saying to ourselves that its only one night. it was ok, basic but clean.. why do cheaper motels have to have the same bed spreads? makes the room looks worse. the pillow was terriable and was cursing myself for not taking mine down. we knew other people in the motel and all the rooms were different. one had two double beds and was more spacious than ours and had a fixed clear glass door overlooking weeds. overall for the money it was ok for one night and it was clean which is the main thing for us.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
3 Thank MDKbrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Waterford

Property: Econo Lodge Waterford
Address: 33 Loganlea Rd, Waterford, Logan City, Queensland 4133, Australia (Formerly Waterford Motor Inn)
Location: Australia > Queensland > Brisbane Region > Logan City > Waterford
Amenities:
Free Parking
Hotel Style:
Ranked #1 of 1 Hotels in Waterford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Econo Lodge Waterford 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Waterford Motor Hotel Waterford

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