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“surprisingly upscale with a helpful staff”
Review of Inn at Middletown

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Inn at Middletown
Ranked #1 of 3 Hotels in Middletown
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 4, 2014

we stayed for one night while our son visited wesleyan, and we were pleasantly surprised. the staff was friendly and accomodating (we got in after midnight, and the gentleman at the desk went out of his way to welcome us), the room clean and comfortable. not a luxury hotel by any means, but much nicer than others in its category. the hotel restaurant was great, with a good menu and service.

Room Tip: next time i'd ask for a room at the front of the hotel-maybe a corner- for more light.
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  • Stayed: April 2014, traveled with family
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Thank burnhamdesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this reviewResponded April 6, 2014

Thank you for staying at the Inn at Middletown when you were in town with your son visiting the university. We are two blocks from Wesleyan so our location was perfect for your needs. I am happy that our night audit team exceeded your expectations. Our breakfast menu is alot of fun and I was glad you enjoyed it. Hopefully we will see you in the future if you choose the university for your child to attend.

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272 - 278 of 386 reviews

Reviewed April 3, 2014

I was here as part of a group wedding booking. Hotel staff, including in bar/restaurant, were very nice, and the room was comfortable and immaculate. Free parking (if you want to avoid paying for valet parking) is available about a block away, but the walk is a bit deserted and dark later in the evening. Not anything I would want to do alone, not knowing the area. BUT you can park on Main Street (in front of hotel) for free after 6 pm - metered parking kicks in at 10 am. So, park your care on the street if it is late, and then move it to the parking lot before 10 am. Reception has a great little map of the parking options.

Room Tip: Avoid the rooms near the elevators on the 2nd floor - there are two banquet rooms on the 2nd floor...
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  • Stayed: April 2014, traveled with family
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Thank Janet1414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this reviewResponded April 6, 2014

Thank you for commenting on your stay at the Inn at Middletown. I was happy that the staff exceeded your expectations during your stay. Thank you for also letting everyone know about our parking options as we want our guests to have the option of either self parking or valet. Hope to see you again when you are in the area.

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Reviewed February 9, 2014

An amazing hotel, all the staff went above and beyond to accommodate our needs. They really couldn't do enough. We stayed at the hotel because we needed to be near to the hospital for an unwell family member, each time we returned to the hotel, the staff showed a genuine interest on the status of our unwell family member. The comfort of the hotel made such a difference to the unpleasant reason we were there. The food was wonderful and the rooms spotless. I would love to return to this hotel in future for better reasons and enjoy it properly.

  • Stayed: January 2014, traveled with family
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1  Thank Claire C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this reviewResponded February 11, 2014

Claire, thank you very much for taking the time to write about your stay at the Inn at Middletown. I really appreciate the kind words about the staff as we really try and make every guests feel like they are home when they are with us. I hope that everything turned out well for you and your family and that your next stay with us will be a more relaxing one.

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Reviewed December 20, 2013

Middletown represents the best of the New England culture. The small shops, great little restaurants and historic hotels. The hotel restaurant was very good and had a wonderful selection. I was there on business and I chose to eat at the bar. The staff were friendly and very informed about the area and the attractions.

Room Tip: If you have a few bags try to get a room near the side parking lot. The front parking lots are a lo...
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  • Stayed: March 2013, traveled on business
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1  Thank Harvey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this reviewResponded December 23, 2013

Thank you for choosing the Inn at Middletown while you were in town for business. You hit the nail right on the head when you commented about our great downtown area which is walking distance from the Inn. We are very proud of the Tavern at the Armory and I am glad you were happy with the offerings and our fantastic staff. We all look forward to having you stay with us again when you are in the area again. Happy holidays.

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Reviewed December 12, 2013

We stayed at the Middletown Inn over Thanksgiving with our family of 8. We got two rooms and a suite and had a great experience.

Check in was good. There was a little issue with the connecting rooms but the front desk fixed it quickly. They were on their game with cribs, a fridge for milk, and very friendly. My 15 month daughter was in love with the front desk person. Lots of smiles

They have a very cool staircase and decent pool which provides lots of entertainment for the kids.

Room service and wait staff were excellent and accommodating.

Rooms were clean and the maid service folks were very nice

Only a few issues. The early morning fruit plate for my daughter was very pricey and when we took it out of the fancy dish, there was very little actual fruit in there. Also, we asked for a late check out to work around a nap and got some friction from the front desk. They were full for a wedding the next day so I understand their position, but when a kid needs to nap, I think some flexibility would be nice.

Overall, great stay. Clean rooms and great staff..... We will be back

  • Stayed: November 2013, traveled with family
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Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this reviewResponded December 13, 2013

Thank you for your comments regarding your recent stay. I appreciate the feedback regarding the menu and we will certainly address the portion sizes. I was very happy to hear that the staff made a positive impact on your stay as that is our number one priority. We look forward to your next stay with us when you are in the area.

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Reviewed December 6, 2013

We just recently were wed in Middletown, CT and used the Inn as our wedding hotel. We had approx. 20 other rooms booked and did book the bridal suite for two nights. As soon as we arrived, the employees jumped to assist with all of our bags/luggage and parking details. We held the after party at the inn, and the food was great and service was excellent. We also held a morning after breakfast, and again, the Inn and their employees came through in a big way! Everything was perfect and we really appreciated their friendliness and attentive manner in which they work. Even though we live in Middletown, we love to get away to the Inn - nice dinner downtown, and a great and comfortable place to stay.

  • Stayed: November 2013, traveled as a couple
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Thank Tarap33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this reviewResponded December 9, 2013

Thank you for your kind words regarding your stay at the Inn at Middletown. It makes me proud when I read such nice comments about the staff and the service they provided you while you were with us. It is what we are all about here and we look forwards to having you stay with us again when you just need to get away.

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Reviewed December 1, 2013

We choose the Inn for our wedding headquarters as the father of the bride I was in contact with Kaitlin to plan rooms, an after wedding party & a post wedding breakfast & she did an awesome job. The food was excellent & well presented & in sufficient quantities.
We also had over 20 rooms booked for friends & family & every one of them enjoyed their stay at the Inn. No complaints to me about anything. The staff were all extremely courteous & helpful.
An overall excellent facility & I would highly recommend it to anyone

Stayed: November 2013, traveled with friends
Thank scareplo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnatMiddletown, General Manager at Inn at Middletown, responded to this reviewResponded December 2, 2013

Thank you very much for taking the time to share your wedding weekend with us at the Inn at Middletown. It appears that katelin and the staff took very good care of you and your group while you were with us. Letting us take care of all your needs over the weekend is what we do extremely well and I am so happy we made it a memorable weekend for you and your family.

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Additional Information about Inn at Middletown

Address: 70 Main St, Middletown, CT 06457-3407
Location: United States > Connecticut > Middletown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Middletown
Price Range: $183 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Inn at Middletown 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Opened November 2003, the former National Guard Armory on historic Main Street in downtown Middletown has been transformed into a 100 room boutique hotel. The marble lobby is enhanced by a spiral staircase that goes up to the second level pre-function area. Guests can enjoy a variety of on-site amenities including the Tavern at the Armory restaurant and lounge, indoor heated pool, exercise room, and Jacuzzi. In-room dining, free high speed internet access in all rooms, and valet parking. ... more   less 
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Also Known As:
Inn At Middletown Hotel Middletown

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