This is NOT a property owned by MGM International. Don't be fooled. The staff is not up to MGM standards. They gave my room away after I telephoned after midnight and asked them not to. I was assured my room would not be given away as "They honor all reservations." After driving all night, I had no room when I arrived at 10 am and I was told I was a "no show" and therefore I "canceled" notwithstanding the fact that I called to prevent this very thing from happening.
I am disappointed MGM licenses their good name to this imposter. This property does NOT reflect true MGM quality or service and MGM should definitely rethink this license.
- Official Description (provided by the hotel):
- Staying at the AAA Four Diamond Fox Tower is everything you've imagined. As soon as you step into the circular lobby, all your senses become engaged. You see the modern design. You hear the upbeat music. You can't wait to taste, touch and experience all the incredible shopping and entertainment options. And it gets even better when you arrive at your beautifully appointed room and meet our ever-accommodating team. A visit to the incomparable G Spa and grand outdoor pool make the fantasy complete. The Fox Tower isn't just a hotel. It's a dream come true. ... more less
- Reservation Options:
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- Also Known As:
- Mgm Grand At Foxwoods Hotel Mashantucket
- Mgm Grand At Foxwoods Mashantucket