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“Bad experience at Two Trees” 1 of 5 stars
Review of Two Trees Inn

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Two Trees Inn
Ranked #4 of 4 Hotels in Mashantucket
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Bad experience at Two Trees”
1 of 5 stars Reviewed February 24, 2013

Cons
- My room had terrible cigarette smoke damage. The smoke smell in the room and hallway was so bad that my husband and I will have to get our coats and clothes dry cleaned after just staying one night. The whole hotel is suppose to be non-smoking.
- Outdated bathroom
- Overall the room and hotel was very depressing and dingy. My husband and I could not wait to check out.
- Considering the hotel isn't connected to the any of the casinos, it was pretty pricey for what you get. I would rather stay at MGM which has comparable rates.
- Had mediocre breakfast at hotel restaurant

Pros
24 hour shuttle service to each of the casinos that runs every 20 minutes

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank LJorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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461 reviews from our community

Traveler rating
    56
    128
    127
    67
    83
See reviews for
74
217
13
17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
NH
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 21, 2013

We stayed here for a night as the price was alot less than the casino hotels. Our room was a king bed,on the third floor. Very tight quarters for even the two of us..had to keep moving the desk chair in order to get to side of bed..no fridge..sagging mattress...room key did not work on outside door at 11pm when we tried to enter. Although this hotel is convenient to casinos, we would try to stay in the casino hotels next time.

Room Tip: do not stay near stairwells as they are noisy all night
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank 187Suz777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 17, 2013

negative rating, if I can give
1. A Pet friendly hotel but do not allow pet anywhere, not in the lobby, nor hallway, nor elevator
2. Additional charge for a "pet friendly" room that has a broken shower, stained carpet, and sagging mattresses (yes there are dents in the middle)
3. Hostile night shift manager, we weren't arguing and had agreed to pay extra money for the pet friendly room, but for a minute I thought he was going to throw us out the hotel , its 9 pm at night and its 20 degree outside

Room Tip: I will not stay here at all again
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Floria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mashantucket hotels

4 of 5 stars
Show Prices
Reading, Massachusetts, United States
Level Contributor
3 reviews
3 of 5 stars Reviewed February 17, 2013

First, I will say that the service, casino shuttle, and hotel conveniences were all satisfactory. The staff was always friendly and available, and the shuttles were easy and frequent enough to make staying off-site a rather trivial problem.
That said, the room quality is just such a jump down from the other hotels at Foxwoods that I wish we had just spent the extra bit to stay elsewhere. The discount at Two Trees is decent enough, but the fixtures, features, and overall feel just make it feel like a cheap hotel. We even stayed in one of the bigger rooms (the Junior Suite) and it certainly did not feel like a $200+ hotel room. The bathroom fixtures were all white plastic and the shower felt like a cave. The beds were uncomfortable and the heating was all manual (no automatic temp control, so we found ourselves sweating terribly in the middle of the night, despite the "low heat" setting). Cleanliness seemed fine, but the material quality from top to bottom was just lacking.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CasprChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed February 14, 2013

Came here Christmas Eve. The last time I was at Foxwoods, I stayed at the MGM Grand. I didn't know what to expect based on the reviews. I actually thought this hotel was adorable! I really liked the comfy winter lodge vibe. The shuttle to the casino was convenient, but I bet that it's a pleasant walk when the weather is nice. The rooms were clean and average in appearance and size.

The indoor pool looked nice but we didn't have a chance to use it. We had a drink at the restaurant before getting on the shuttle - the bar was okay. It was hard to judge because it was Christmas Eve -- probably not as crowded as usual.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank melhojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, Florida
Level Contributor
93 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed February 13, 2013

My husband and I stay there frequently, as they are pet-friendly and close to Foxwoods Casino.
The motel is always very clean and we have always been happy with our room. But,this last time, was not so great. The room was nice like usual, but we think that the person in the room next to us was using drugs, as we started smelling something awful coming thru the side door in our room. Also, he kept slamming the door to his room and at 11:43pm, had his tv so loud that it woke us up.
The pet fee is a little ridicioulous...$40.00 a night ($46 with tax)! And...the coffee hours are crazy, 12 midnight - 8am in the morning. I went to get coffee at 8:30am and there was no creamer left. I went to the front desk to ask for creamer, and was told that it ended at 8am! To me, thats not very good customer service. How hard would it have been to get me a couple of creamers??!!
Other than the above, we have always been happy at this motel.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank JCPTOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lake carmel ny
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed February 8, 2013

staying here ruined our trip to foxwoods casino. the shower drain was clogged and it took us half the day and three attempts for them to just snake the drain and fix it. should have taken anyone else about ten minutes. failed to inform us that on site restaurant was closed for dinner due to a private party, after our plans had been made to eat there so we didn't have to leave the hotel. hostess at restaurant said they asked staff at front desk to inform incoming guests and they couldn't be bothered. the shuttle service back and forth to casino also was deplorable. they are supposed to run about every 12 minutes and we waited several times for over 30 minutes. the staff at the front desk was also very, very rude and unaccomodating. would NEVER stay there again.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank bn8638
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Two Trees Inn

Property: Two Trees Inn
Address: 240 Indiantown Road, Mashantucket, CT 06339
Phone Number:
Location: United States > Connecticut > Mystic Country > Mashantucket
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Mashantucket
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Two Trees Inn 3*
Number of rooms: 280
Official Description (provided by the hotel):
For those who love the thrill and rush of the casino and also relish the quiet and relaxation of a premier hotel, we’ve created the ideal mix with Two Trees Inn. Located just moments away from all of the amazing entertainment venues, restaurants, shops and spas at Foxwoods, Two Trees Inn is the quintessential country inn complete with a restaurant, bar and heated indoor pool. You can soak in all the excitement and adrenaline of the main resort and in one short complimentary shuttle ride find yourself in an oasis of tranquility. Now, that’s the best of both worlds. Additional costs for Pet-Friendly rooms. Must be booked through the call center in advance - 1-800-369-9663. ... more   less 
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Also Known As:
2 Trees Inn
Two Trees Hotel Mashantucket

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