I love MGM Grand at Foxwoods. Every experience I've had has been excellent . . . Food, Gambling, atmosphere, rooms, staff, etc. except for the Manicure and Pedicure I had today. The spa was gorgeous and I really liked the staff and my person who did my treatment, however having a friendly person only goes so far. During my pedicure I felt like my toe skin was being filed off. I didn't want to say anything because I figured she knew what she was doing. I knew something was wrong when she wiped my toes with nail polish remover to prepare me for the painting and it stung like alcohol on an open wound. I squirmed in my chair, screamed out loud, told her there was something wrong there like skin missing or open wound and she said she didn't see anything. When she applied the nail polish/top coat a little got in the wound and stung like crazy. Now I am home and there is a clear line of skin missing where she was filing. During my manicure I had to ask her to correct something she had done. No biggie though. She did it. She was very nice, knowledgable and helpful but, I'd rather stick to my own mani/pedi person . . . I suppose in a few weeks after my toe heals. I just took a shower and it hurt so bad. My other complaint is that I told her I wanted french on both which I didn't get. Toes because she forgot, even after mentioning I have had french for 20yrs. and nails because I had enough and was getting antsy. I do not feel that the Mani/Pedi service was worth $110 and not to mention they didn't really have nice pedi stations due to renovations. I wish they had offered a discount due to the lack of a relaxing spa pedi experience. I felt like the unwanted step child led through a labyrinth to an area far far away. With that said, The spa is amazing!!!
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