This Spa have officially gotten NYC snotty stuck up. Until a month ago, if you were staying at the hotel you just had to pay a $25 day fee to have us of the pool and spa facilities and if you book a service the use of the spa is free. So, this past Saturday my 4 best friends and I decided hat two of us would get treatments and then meet up with them at the pool to relax and enjoy this time we never get to spend together. Since they (GSpa) now has this silly Saturday rule, two of my guest could not enjoy the pool area even there we were all there as VIP guests of the hotel and we would've all paid the $25 each, and two were going to get services today and the other two on Sunday, so, GSPa would've made at least $800 from our four treatments but all of us willing to pay an additional $25 and I always buy products when we leave the spa and even order food a drinks, so the four of us probably woulve spent $1,000.00. I go to GSPa a few times per year and have always had amazing services, but I think the problem lies with the management and not the service technician. So, we were not allowed in to the GSPa and I honestly do not think I ever will. The Norwich Inn is close by, so we have to go there from now on.
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