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“Perfect for the weekend” 4 of 5 stars
Review of Grand Pequot Tower

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Grand Pequot Tower
3.5 of 5 Hotel   |   350 Trolley Line Blvd, Mashantucket, CT 06338-3830   |  
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Special Offer
20% Discount Offer
Ranked #2 of 4 Hotels in Mashantucket
Certificate of Excellence
Camden, Maine
Level Contributor
163 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Perfect for the weekend”
4 of 5 stars Reviewed May 9, 2013

Just returned with my poker group from our annual Kentucky Derby weekend at Foxwoods and had wonderful time. From dining at David Burkes to a couple of rounds of golf at River Ridge, to late nights at the poker tables to afternoon hot tubs on the 9th floor spa everything was top notch with wonderful service and first class attention. There seemed to be smaller crowds especially in the restaurants and at the Derby party but all were well behaved and an upbeat mood was everywhere. One comment I would like to make and it is what prompted this review, I forgot my iphone charger in the room and called lost and found the day after getting home not really expecting a response. Not only had they found my charger but they returned it special delivery at no charge with a very nice note hoping that I had enjoyed my stay and that I would return in the future. For me that level of customer service has great significance and I value it highly. It is an indication of customer appreciation that makes the customer feels appreciated and important. Great work.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
5 Thank flyeroli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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416 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Newport, Rhode Island
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 4, 2013

Have stayed in this hotel when its available a few times rooms are big, big bathrooms nice shampoo selection nice view when facing the forest good cable selection free wi fi good room service pay a little more but the french toast is big 2 could split the order

Room Tip: Highest floor for quiet with balcony have to ask to have door unlocked
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank redrosecross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dalton, Georgia
Level Contributor
168 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 4, 2013

We were to attend a meeting a Foxwood's Grand Pequot towers, but after reading the negative reviews on TA, I was apprehensive. True, the casino is smokey. The restaurant selection is good, rooms are clean and spacious and the view is beautiful. Veranda cafe has delicous omelets and a great view of the surrounding mountains. It is true the non smoking casino is still smokey, even though no one smokes in it. You are only a 15 minute drive from beautiful Mystic, CT and a little over an hour from Newport, RI. Providence airport is 45 minutes. Also, let me say as we were there for a small convention/meeting - the food was extremely delicious for an upscale resort. We had 3 dinners as a large group and everything was very tasty and great quality.

Room Tip: Ask for a room with a view - make sure you are not facing the other tower of the resort...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank MMRDalton_Georgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dartmouth, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 19, 2013

I have stayed in the Pequot Tower at Foxwoods many times and I always stay in the Corner Suites. The room is rather pricey but I believe it is a good value. Excellent room for a romantic getaway or have housekeeping bring in a rollout bed for the kids and you have a great room for families.

Ok now the good stuff....the Jacuzzi in the master bedroom is very nice, The master bath has a beautiful tiled shower and double vanities. The dining area has a wet bar, a wonderful glass dining table and a 40" flat screen TV, The Bedroom has a 32" flat screen that can face your bed or the jacuzzi if you prefer.

Overall I give the room a 5 out of 5 stars
Valet Service and Bell service : 5
VIP check in and check out : 5
Cedar steak house ... Food : 5 .... Service : 5
Festival Buffett .. Food 4 Service 4

Ok so why the 4 stars?
Normal check in time is 3PM and wasn't allowed in room till 4:15..... but I did stay till noon even though check out is supposed to be 11am and nothing was ever questioned

BUT I must also say that the room was VERY clean, The bed was as super comfortable and when the ladies of the room needed more shampoo....it was delivered in a matter of minutes

Would I recommend : YES

I already have my corner suite reserved for 2 nights in July....Did that at VIP check out ;-)

Enjoy and good luck

Room Tip: I have never stayed in a "standard" room so I can't review them. But if you can get a...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Kenneth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massapequa, New York
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 13, 2013

I will review my stay at Foxwoods from check in to check out:

VALET: Could not be easier! Pull up, greeted very nicely and car is complimentary valeted. No need to self park in a garage and hike it!

FRONT DESK: Staff is always super nice and accomodating. I have used the concierge for bag pickup and storage at checkout and is always fast and easy.

ROOM: I frequent Foxwoods often and have stayed in all of their hotels. Grand Pequot offers comfortable, clean and updated rooms. I am always impressed with the quality of the bedding and pillows, overall cleanliness and bathroom amenities. It is obvious that they service their rooms well and they do not show any "mileage". You also have complimentary ethernet connection for internet service to your laptop.

CASINO: Complete with all of your standard casino games and there is an abundance of tables open. Always have a good time and staff is excellent. Drink service on table games is frequent and attentive. Alcohol service does stop early (around 1 AM) due to state laws. If you like slot machines, you'll be very happy with the updated, latest games. Comp credits are very generous at Foxwoods and can be applied to room or food charges.

RESTAURANTS: There are numerous places to dine, but options are limited - especially for breakfast. We always have a good meal and we always find something that works.

Overall, I would highly recommend this property for those that are seeking an excellent room in a casino atmosphere. You will not be disappointed. This is also a great place for those seeking a hotel for business (conference center, etc.). I come here for the overall experience and ease of doing everything.

Room Tip: Due to the length of hallways, you may opt for a room close to an elevator if walking is an issue.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank LJD2076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy, New York
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 12, 2013

Most of the time spent visiting a casino is on the gambling floor but if you're planning on staying over the accommodations and amenities can be a concern. Recently staying at the Grand Pequot Tower offered both those issues. The room and its furnishings were extremely comfortable and more importantly very clean. It's nice to know that you have somewhere to take a break from the entertainment on the casino floor to enjoy peace and relaxation! Didn't require personal service while there but knew it would have been provided if needed. Lookin forward to next visit!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Bay, Florida
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 8, 2013

Entire staff was helpful, professional and friendly. This is a very important feature for me in any service. The suite I stayed in had a wonderful design, I like the bar feature but I would think to include a wet bar with liquor so people would have liquor in the suite. I was surprised there was nothing other than water and Pepsi. I don't know if it was complimentary or not since I didn't partake. I had my own water. I also loved the low recessed lighting.

Problems: stains on the rug pillows and furniture. To be fair to the hotel, I forgot to mention to them as I'm sure they would take care of it if they were aware.

Room Tip: Room service is completely overpriced. I've paid less in downtown NYC and got better food. Gra...
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  • Stayed April 2013, traveled solo
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank JeanAnn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Pequot Tower

Property: Grand Pequot Tower
Address: 350 Trolley Line Blvd, Mashantucket, CT 06338-3830
Phone Number:
Location: United States > Connecticut > Mystic Country > Mashantucket
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Mashantucket
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grand Pequot Tower 3.5*
Number of rooms: 825
Official Description (provided by the hotel):
The Grand Pequot Tower has set the standard for style and sophistication at Foxwoods. This AAA Four Diamond hotel features an exquisitely appointed lobby and twenty-three stories of deluxe rooms and suites. Enjoy dinner at the famous Paragon restaurant. Relax in the soothing Norwich Spa. And enjoy the best gaming action at one of the most popular casinos at Foxwoods. ... more   less 
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Also Known As:
Grand Pequot Tower Hotel Mashantucket
Grand Pequot Hotel

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