We have stayed here several times over the past few weeks and although this hotel is fine, it's not quite as nice as other Residence Inns we have stayed in. The location is good close to plenty of restaurants and shopping, most of the staff that we encountered was very friendly and welcoming, the staff at breakfast in particular gave a much warmer welcome than other Residence Inns. Unfortunately, the maintenance is not quiet were it should be in comparison to other Residence Inns. In the rooms we stayed in we encountered a kitchen counter that had food stains on it that I easily wiped off, so it hadn't been cleaned well after the last guest. There was a thick layer of dust on top of the refrigerator in one room and it was still there when we returned to the same room for another stay. We had two rooms with slow running drains, one was the bathroom sink drain and the other was the bathtub drain. I went to open the closet in one room and the frame that goes around the door that has the handle on it to slide the door open and closed was not attached to the door, so all I did was pull on the frame which separated from the door and the door didn't move. I had to go to the other side of the closet and pull the door from the inside. I didn't like the fact that liquid dish detergent was not provided at the kitchen sink (other Residence Inns provide this). There is one package of detergent for the dishwasher and nothing else. It makes me wonder how many of the kitchen items are just rinsed and put back in the cabinet by other guests. There was no way for me to wash my reusable water bottler other than to run it through the dishwasher. We also encountered some chipped paint in a room and scuffed furniture. On the whole, this hotel isn't bad at all, it's just that I have had stays at other Residence Inns that I liked better. The ones in Avon and Southington, CT are nicer.
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- Also Known As:
- Residence Inn Hartford Manchester Hotel Manchester
- Residence Inn Manchester
- Manchester Residence Inn