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“Lovely Stay” 5 of 5 bubbles
Review of Hampton Inn & Suites Hartford-Manchester

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Hampton Inn & Suites Hartford-Manchester
Ranked #1 of 9 Hotels in Manchester
Certificate of Excellence
Lagrangeville, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely Stay”
5 of 5 bubbles Reviewed May 29, 2014

I recently had the opportunity to stay here while my daughter played in a soccer tournament. The room was lovely, comfortable, and clean! The staff was gracious and I would definitely recommend this hotel.

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester_Hampton, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review, May 31, 2014
Thank you for your time in filling out this review. I am so happy you enjoyed your stay! I know soccer tournaments can be very hectic, which is why we always aim to make your stay as comfortable as possible. Our number one focus is guest satisfaction, and I am glad we achieved that. Good luck to you and your soccer team through the beautiful summer months.

Mike
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

507 reviews from our community

Traveler rating
    320
    138
    40
    5
    4
See reviews for
210
91
31
151
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
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  • Italian first
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English first
Greensboro NC, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 26, 2014

Very good place to stay close to everything you need in a city you have never been to just stop for a rest break and this was a very good place to stop The clerk on duty was very helpful suggested a good place to eat due to the time of night we arrived and this was very help since we didn't know where to go,told us about the discount we could get by showing our room key,Very Helpful,as a matter of facts we stayed in the same inn on our return trip three days later.Loved it both time.very helpful both times.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Isaac W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester_Hampton, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review, May 31, 2014
We appreciate your feedback! It is always refreshing to hear such kind remarks. It sounds like you do a fair amount of traveling, so we look forward to your visit very soon. I will be sure to let the staff know of your awesome stay with us.

Mike
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vermont
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 15, 2014

Previous to our stay we received an email confirming our reservation: 2 nights @ $174/night. This was exceptionally high because UCONN's graduation was that weekend. Nevertheless, we decided to spend the money because the Hampton Inn was convenient to our needs that weekend. However, the bill that was slipped under our door early on our checkout morning listed our second night at $204, not the $174 that our email confirmation listed. A thirty dollar difference. When we pointed that out to the desk clerk before we checked out she said that the $204 rate was valid because rates "fluctuate." Needless to say we were not happy. Eventually she said that she'd check with the manager. However, the manager would not be on until later that morning. It was 8 a.m. at the time. We visited family in the area and then returned to the Inn at noon to officially check out. The desk clerk told us that the $174 rate (rather than the $204 rate) had been approved by the manager. The fact that rates "fluctuate", even if they contradict a confirmed rate that is lower, is nonsense and extremely poor business practice. Even though the situation was resolved, it definitely left a bitter taste in our mouths.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank COFANS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester_Hampton, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review, May 18, 2014
I appreciate your time to submit this review. I am sure I can provide a better explanation for the situation, and would love to speak with you at your earliest convenience. Please contact me directly. Your satisfaction is my main priority. I look forward to the call.

Mike
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arcadia, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 12, 2014

The hotel was very clean, the staff very friendly. I would recommend and stay again! I made the mistake of not including my Hilton Honors number in my original reservation, but the staff was quick to add it for me! Every member of the staff I met was friendly and accomodating. Thanks!

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Angela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester_Hampton, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review, May 18, 2014
I am thrilled to learn of your exceptional experience at our location. I will be sure to pass on your words to the appropriate departments. As always, our main goal is providing 100% satisfaction. I am so happy we met that with your stay, and look forward to providing accommodations for you and your family in the near future.

Mike
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 8, 2014

Overall stay experience was good. Upon my arrival the sink was clogged. The adjustable bed firmness did not work. The sink was fixed during my stay. Room could have used some more electrical outlets. Breakfast was fair.

  • Stayed May 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank William L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester_Hampton, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review, May 18, 2014
Thank you for sharing your experience with us. I am glad that you had an overall good experience. I apologize that you were inconvenience a bit during your stay. I assure you that I will reach out to our engineering department and find resolutions to your concerns. I am sure we will see you again soon, and certainly look forward to it.

Mike
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 3, 2014

The front desk staff was exceptional. Warm greetings met us each time. The hotel and breakfast was great. The only problem was that the TV didn't work properly in our room. The staff addressed the problem promptly.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank Dana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester_Hampton, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review, May 6, 2014
I am so happy to hear of your satisfaction. The Front Desk will be thrilled to know of your comments. Our entire staff works very hard to provide a quality stay to all of our guests, and truly appreciate any recognition. Sorry to hear of your TV issue! Thankfully it was quickly resolved. I will get with our engineering department and come up with a few preventative steps we can take to ensure this doesn’t happen again during your next visit. Happy Spring!

Mike
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 30, 2014

The staff were extremely welcoming and the complimentary Breakfast satisfied our needs. Hotel is very clean and convenient to highway. Everyone was friendly and went out their way to ensure we had a pleasant experience. I am so glad we choose this hotel in the Hartford area and look forward to staying here in the future.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank 293heidij
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester_Hampton, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review, May 6, 2014
Thank you for taking the time to share feedback about your recent stay. As we aim to achieve 100% satisfaction, it is always nice to receive a generous comment along the way. I will be sure to pass on your words to our entire staff, and value your decision to choose us while visiting the area. We hope to see you again very soon.

Mike
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Hartford-Manchester

Property: Hampton Inn & Suites Hartford-Manchester
Address: 1432 Pleasant Valley Road, Manchester, CT 06042
Phone Number:
Location: United States > Connecticut > Manchester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Hartford-Manchester 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
The Hampton Inn & Suites Hartford-Manchester Hotel in Manchester Connecticut offers quality amenities including spacious accommodations, free WiFi, free hot breakfast, parking, 24-hour business center, on-site convenience store, 24-hour fitness center, and indoor pool. Our Manchester hotel is located just eight miles north of Hartford- its perfect location puts you in a great spot to experience this enchanting area. Enjoy shopping at the nearby Shoppes at Buckland Hills (the largest mall in Connecticut) or the Shops at Evergreen Walk, enjoy a concert at XFINITY theatre, visit the home of the Huskies at the University of Connecticut, experience the roar of a NASCAR race at Stafford Motor Speedway or get caught up in the excitement at Six Flags New England. Whatever your interests, the Hampton Inn & Suites hotel in Manchester is sure to have something close by that will put a smile on your face. ... more   less 
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Also Known As:
Hampton Inn & Suites Manchester Hotel Manchester
Hampton Inn And Suites Manchester
Hampton Inn Manchester
Manchester Hampton Inn

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