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“Loved my Experinece” 4 of 5 bubbles
Review of Fife 'n Drum Inn

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Fife 'n Drum Inn
Ranked #6 of 7 Kent B&B and Inns
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Loved my Experinece”
4 of 5 bubbles Reviewed July 11, 2012

I am quite surprised by the below reviews. I have stayed at the Fife'n Drum Inn for years -- and was in fact there just recently -- and have never had anything but a delightful experience. Staff are kind, rooms are clean and quaint, and the food at the restaurant is fantastic -- which are the reasons my husband and I have stayed here throughout the years as we were visiting our kids at Kent School and camp in town. Personally, I never stay anywhere else in Kent.

Room Tip: Personal favorite is room #1. Favorite meal at the restaurant is the filet and the cesar salad - I g...
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank S P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Fife 'n Drum Inn, responded to this review, July 13, 2012
Thank you for your review....we look forward to your return stay in the future...
I appreciate you for taking the time to write!
Elissa Potts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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38 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
UK
Level Contributor
123 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
1 of 5 bubbles Reviewed July 7, 2012

This is an absolute hovel, I booked, got there, the room was musty, unhoovered and the bedsheets were from the night before, I turned on my heel and left - don't even think about staying here

  • Stayed June 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Yermanonthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elissa3509, Owner at Fife 'n Drum Inn, responded to this review, July 19, 2012
Dear Yermononthemove
As the General Manager of the Fife 'n Drum, I am very sorry to read that you had a terrible experience at our Inn. It is difficult to put almost 40 years of energy into a business only to have someone describe it online using a word like "hovel". I can tell you that after each guest stays, the rooms are thoroughly cleaned, vacuumed and the sheets are changed. I will personally look into the quality of the linens and certainly speak to the housekeepers to prevent this from happening again, ever.... That being said, I really wish you had contacted me in person to let me know of all these problems, as I am physically on the property 24/7. If you are ever back in the area, we would hope you would revisit our Inn ....and be able to re-write your review. Please feel free to contact me at any time at 860.927.3509 OR info@fifendrum.com
I hope to hear from you.
Elissa Potts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Kent hotels

Pepperell MA
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed April 7, 2012

This place is the pits. Dirty, dusty, sheets are pilled, mattresses are old, peeling wallpaper, paper thin walls. Trash in the parking lot. You won't sleep a wink listening to your neighbors in their bathroom and thinking about how much you paid to stay here. You need to go to the restaurant to check in, and don't try asking questions, nobody cares.

  • Stayed April 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Fife 'n Drum Inn, responded to this review, July 12, 2012
Dear Carol C
I am sorry for not replying sooner, but I would like to address your complaints. You said no one cares, but you are wrong, I care each and every day about everything going on at both the Inn and Restaurant. I can tell you that after each guest stays, the rooms are thoroughly cleaned, vacuumed and the sheets are changed. You mentioned the quality of the linens, and I promise I will personally look into this problem. I do wish you had contacted me personally because I am on the premises 24/7. While Trip Advisor does allow you to vent, if you had contacted me in person at that time, I would have done anything within my power to make you comfortable. If you are ever back in the area, we would like you to please come and enjoy a night at our Inn as our guest....and be able to re-write your review with a much more favorable rating and comments. Please feel free to contact me at any time at 860.927.3509 or info@fifendrum.com....I look forward to hearing from you.
Elissa Potts

express these concerns, email and Trip Advisor are so impersonal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed January 19, 2012

I must say this is the worst place I have stayed in recent memory. The feel of Room #2 was old, musty, dirty. Like a previous review, the room we stayed in was screaming for a make over. The twin bed in this room was very soft and lumpy. The bed linens needed cleaning. The shower head was very old and dirty. I've learned my lesson....Drive a bit out of town for a better experience. Also, the walls were paper thin and I could hear our neighbors quite clearly :/

  • Stayed January 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jwilkins23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Forest, Illinois
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed December 30, 2011

Rooms are tired, dirty and over priced. There is, however, a wonderful view of the adjoining restaurant parking lot and dumpster.

  • Stayed July 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Bob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed November 29, 2011

I stayed at the Fife-N-Drum to visit relatives over the Thanksgiving holiday. When I went to check in on the 23rd, I had to go to the restaurant to get the key to room. I was given some gesture of how to find the guest room which had stairs at the back of the building of the Inn. Upon finding the stairs, it basically looked like I was walking up to the second floor of someone's garage. The stairs were in poor condition and that should have clued me in on what I would find when I entered the room. While the room was "clean", the carpet was stained, furniture was mismatched and broken in several spots, some of the light fixtures did not even work, and the ceiling fan sounded like someone threw loose change in it when it was on. There was a mini refrigerator in the room which was not even in a cabinet. It was sitting on the floor underneath the antiquated mini-tv that was on a haphazard shelf on the wall. Our room (Oak Room number 6) had the capability of being an adjoining room to the one next door. Our neighbors decided to come home and put their tv on at 2:00am as well as to talk incessantly. It sounded as if they were in the room with us. Oh, and the complimentary juice/coffee/tea, consisted of a plastic bottle of apple juice that looked like it had been there for years and a mini can of grapefuit juice. The towels even felt like sand paper. There was nothing about the room that was "charming." For the $340 I spent for two nights (which it was a two night minimum), I would have expected much more than what we got. The owners should be embarrassed about the condition of the room and how it is being presented. The place needs a serious facelift. The only redeeming quality of the place is how close it is to the center of town. One final thing, they might tell you that if you pay in cash or traveler's cheques, you can get a "discount." I opted to pay with a credit card.

  • Stayed November 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank PRL P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, Arkansas
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 4, 2011

We stayed here rather than choosing the full-fledged local B&B's. It was every bit as nice of a room - quite nicely decorated, with a cathedral ceiling and a great sense of space. The rooms in the "hotel" wing like this one are above a little row of shops, a very quiet spot after hours, and great for a morning walk across the hay fields and down to the river. Antique shops and coffee shops, etc. are just a nice walk 3 minutes away. Price was less than the B&B's too, and registration is casual and friendly, handled in the restaurant.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dale_uark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fife 'n Drum Inn

Property: Fife 'n Drum Inn
Address: 53 N Main St, Kent, CT 06757-1515
Location: United States > Connecticut > Kent
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 7 B&Bs / Inns in Kent
Price Range (Based on Average Rates): $$
Number of rooms: 13
Official Description (provided by the hotel):
Rooms newly renovated March 2015. ... more   less 
Also Known As:
Fife `n Drum Hotel Kent

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