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“Nasty!!!” 1 of 5 bubbles
Review of Super 8 Hartford

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Super 8 Hartford
Ranked #10 of 11 Hotels in Hartford
New Hampshire
1 review
“Nasty!!!”
1 of 5 bubbles Reviewed April 28, 2009

This place is absolutely nasty!!! First of all, it is located between a strip club and "adult" stores. The people staying there were scary for the most part. Mostly men.... The bathtub would not drain and had mold and mildew. The sheets had cigarette burns. The heater/a.c. unit was too loud to use. I wondered what kind of diseases were in the sheets.... The armed police guard and bullet-proof glass say it all about your safety while there. I could not sleep because I was so disgusted about the bed and who and what had been on it and was still on it!!! Embarassment to Super 8 chain!!! DO NOT STAY HERE NO MATTER WHAT!!

  • Stayed April 2009, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank achNewHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
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    50
    42
    84
See reviews for
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed February 22, 2009

It's a super eight, so it will never be posh. Nonetheless, room was spacious, clean, and the hotel is located right off I-91 - perfect if you need to spend a night on the road while traveling. Our room was about $40 through hotels.com.

If you're looking for a cheap place to spend a night in the Hartford area, this place does the trick.

  • Stayed February 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank TravelingButler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed November 9, 2008

Stayed in this motel this past weekend. It is disgusting. And I don't only mean dirty disgusting but I also apply that to their standard of customer service and simple care for their guests (who pay money to stay with them).

Found more than one actual bed bug in our room. Asked to be moved (while Manager was at home late in the evening) and they complied. However, they moved us to a room with a hair-covered toilet seat, a dirty toilet and no toilet paper. Not to mention it smelled awful. We didn't know what was worse, the smell & dirt or the bugs and finally decided the idea of the very visible bugs were worse.

We returned to the front desk the following day and asked to be accommodated with expectations of them offering us a refund, an apology, etc. To our disgrace, they appeared unfazed by the bed bugs (they could have at least pretended to be sorry) and only discounted our room 50% after some debating in front of other patrons in the lobby.

Other things of note: The towels in any room and in this case, both rooms -- are like sand paper. The full size towel fit around half my body. They also had hair on them as well as visible dirt stains. Time for some new towels.

The bedspreads also have visible cigarette holes and dirt on them. The air unit blew full blasts of air that smelled like mildew and mold.

If I could give this motel a "0" rating, I would. Absolutely unacceptable to charge people to stay here.

  • Disliked — The bed bugs, the filth, the non existent customer service or concern for the well being of their customers.
  • Stayed November 2008
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank thetravelingal08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hartford hotels

Port Jefferson, New York
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
1 of 5 bubbles Reviewed October 11, 2008

I absolutely agree with the review just below mine. I stayed in numerous Super 8's before and usually rate them with 3 stars, but not this one. First the room was disgusting: Very smelly (I almost vomit), lights were not working, cigarette burns on the bed sheets and the room had a "dirty like" feeling.Second location was scary. Even though close to the highway and the downtown area, it feels unsafe. Prostitution is also available...Third (and this proves the second point) the hotel lobby has a bullet glass window, a security guard, and a huge screen were it monitors different areas around or inside the motel.

In summary, the place is scary and risky for your safety.To my opinion, it is likely that you can wake up in the morning and your car is gone. Think about it.

  • Stayed October 2008
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank grevo77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentville, Canada
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed June 26, 2008

Location is good in the sense motel is right off the highway. But that's about as good as it gets. We checked in late, and it didn't feel like a safe area. It didn't feel clean. We didn't use shower-saved that for the next hotel we stayed in. The beds didn't feel clean. If it wasn't past the 6 p.m. cancellation time when we checked in, we wouldn't have stayed here. We would have spent a few more bucks and stayed elsewhere. We wouldn't recommend staying this motel.

  • Stayed June 2008, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank lauralee68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed May 12, 2007

After booking a reservation through Orbitz and checking in Saturday night, I was called by the front desk after midnight and told that my reservation had been canceled by a 'central reservation system' and that I would have to create a new reservation at a higher rate and provide a new credit card, or be thrown out in 5 minutes. Under pressure I agreed to create a new reservation. However, after calling Orbitz and my credit card company and discovering that my original reservation had not been canceled in any way I decided to pack up and leave. The hotel refused to refund my new walkin reservation claiming that it was impossible. I have been calling Orbitz to get my reservation refunded, but they refuse to do so until they talk to a manager at the Super 8, and their seems to be no management available this entire day.

In addition to the fact that I feel scammed, I would also add that the plexiglass in front of the checkin desk is still there, the lobby still looks like it's being renovated (I see that a reviewer back in March was saying the exact same things) and there is no information about the hotel, phone books, or any other advertised amenity like a hair dryer in the rooms. It's in a terrible location too, so there's really nothing to recommend.

  • Stayed May 2007
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Marbhna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed June 17, 2006

This hotel serves one purpose: a place to sleep if there's a concert at the Meadows. It's a budget hotel so you certainly get what you pay for: scarce furnishings, dark rooms, noisy neighbors, and stiff towels. The staff was very friendly and it was very clean. Serves its purpose well if you don't have high expectations!

  • Stayed April 2006
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Writer312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Hartford

Property: Super 8 Hartford
Address: 57 W Service Rd, I-91 exit 33, Hartford, CT 06120-1533
Phone Number:
Location: United States > Connecticut > Hartford
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #10 of 11 Hotels in Hartford
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Hartford 2*
Number of rooms: 104
Official Description (provided by the hotel):
Located within 5 minutes of downtown Hartford, CT. All rates include Complimentary Continental Breakfast, Free WI-FI Internet, Free Parking (Buses, RVs, & Trucks Welcome). Walking distance to CT EXPO Center, Dodge Music Center, and HARTFORD MEADOWS. Call Now to Book Rooms-!! ... more   less 
Reservation Options:
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Also Known As:
Super 8 Hartford / Windsor Hotel Hartford
Super Eight Hartford
Hartford Super Eight
Hartford Super 8

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