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“Stayed here for business, will not let my company book me here again” 1 of 5 bubbles
Review of Radisson Hotel Hartford

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Radisson Hotel Hartford
Ranked #6 of 11 Hotels in Hartford
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Stayed here for business, will not let my company book me here again”
1 of 5 bubbles Reviewed March 26, 2014 via mobile

My company booked me here and promised me it was a new product and the place had been turned around. Not so. They did go through a renovation, but there there are still fundamental issues that the management needs to address. Security is the biggest. I was approached twice for money by homeless on the way to my car during the three days I was there. No sign of security anywhere. There was trash outside the entrance of the hotel and the public restrooms were gross. Inside the rooms were ok, but you can tell the quality of the towels was pretty crappy. In a couple of months it's going to look like the holiday inn again. The staff was ok, but didn't wow me like other places do. If your ok with cheap and little security this is your place. I guess you get what you pay for.

Stayed March 2014, traveled on business
Helpful?
2 Thank Taulktourstalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert S, Manager at Radisson Hotel Hartford, responded to this review, April 1, 2014
Thank you for posting a review on Trip Advisor. We are sorry the hotel was not up to your expectations. The hotel is about to go through a multi-million dollar renovation to address the issues you commented on. I will work closely with my team to ensure your issues are addressed completely. We hope that you will try us again on a future stay. You can call us anytime to get an update on the status of the hotel. .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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368 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
PITTSFORD
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed March 26, 2014

Book this hotel on Hotwire. Good deal, but I was not aware it would cost $17 to park in an empty parking lot. I grabbed a parking ticket and upon leaving the next day I swiped it and it would have only cost $12 to park had I paid at the gate rather than at the hotel. So I count that as a double rip off!

Only other grip is that the heating until cycles on and off every 15 minutes throughout the night and sounded like a jet engine. Bad night sleep.

But cozy bed, HBO, and nice shower.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank IamDRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert S, Manager at Radisson Hotel Hartford, responded to this review, April 1, 2014
Thank you for taking the time to post a review about our hotel. We apologize that you were not completely satisfied. The parking garage that our guests park in is operated by another company. Consequently, we do not control their pricing. That being said, we compensate by keeping our room rates low for the area and when you look at the overall price that our guests pay, it should be a great value. I hope that this will not deter you from staying with us again..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hartford hotels

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common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 19, 2014

I was a little skeptical about staying at the Radisson because it was priced quite a bit lower than other hotels where I have stayed before.  I was pleasantly surprised.  It was just as nice as higher price hotels with all the features I need.  I liked the big TV and the many cable channels.  I enjoyed the lounge.  The bartender was great.  I will return on my next trip there.

 

  • Stayed March 2014, traveled on business
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      Sleep Quality
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      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carlos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 16, 2014

I stayed at the Radisson in Hartford. It was a very nice hotel. Service was good and friendly. Room was clean and tidy. The Rituals soaps and shampoos were wonderful. The Keurig coffee maker was a nice touch. I miss it when I travel. It was nice to have it there. I loved the breakfast buffet as well. It was a convenient location for downtown.

Room Tip: High floors have a great view of the city
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Hartford

Property: Radisson Hotel Hartford
Address: 50 Morgan St, Hartford, CT 06120-2907
Phone Number:
Location: United States > Connecticut > Hartford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in Hartford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Hartford 3*
Number of rooms: 350
Official Description (provided by the hotel):
Busy travelers retreat to the Radisson Hartford Hotel, at the intersection of I-91 and I-84, in the heart of downtown Hartford. Our hotel's seasonal outdoor pool and fitness center rejuvenate guests after a busy day touring the Wadsworth Atheneum and attending an event at the XL Center or Xfinity Theatre (formerly the Comcast Theatre). In the evening, treat yourself to a cocktail at Z Bar or relax. ... more   less 
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