Let me start off by saying we had reservations for 8pm on Valentine's Day. I knew that it would be busy and we would wait a little while but nothing prepared me for the worst dining experience I have ever had. Reservation for 4 were booked two weeks in advance. We arrived at about 755 pm. and there was no host at the entrance. We waitied about 10 minutes just to advise them that we had reservations. We were told it would be about 5 minutes and were invited to sit at the bar. We sat at the bar and decided to get a drink. Thirty five minutes went by with no bartender available and not seated at our table as of yet. Bartender ran past us and stated one minute. It was now 900 pm without a drink and no table available. There were people coming in and the part time host would come by the door every five minutes and asked for parties of two, he never checked on reservations. There were about 8 parties of two seated that arrived after us. Total disorganization. Entrance way was now packed and I asked several times about our reservation and was now told they were unsure about the wait. More people started complaining and there were no answers for anyone.
After complaing for the fifth time we were sat down at about 945 pm. ( 1 hour and 45 minutes after our reservation). Total chaos and lack of supervision existed. People had stated that they had called in their reservations on the way there and were accepted for 830 when clearly they had been way over booked. We sat down and order drinks and appetizers. It was now 1015 and we had our bread, drinks and appetizers. The bread was good. The crabmeat stuffed mushrooms tasted horrible. No crabmeat at all. Fried calamari was very cold. Could not eat either app. Ordered main course and was served at about 1045 pm. (Im not exaggerating....) Stuffed shrimp were the smallest I have ever seen. Looked like the shrimp from the shrimp cocktail. Tasted horrible. Had steak which was decent but barely warm. Went to order dessert (which was included in the meal) and was told they only had one option left. Totally unacceptable!! Ordered chocolate truffle which was a joke. It was a scoop of chocolate ice cream covered in cocoa powder. The bread was the highlight of the night. Everything way overpriced. Please stay away. Many other good selections in the area.
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