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“The atmosphere is great, food is good but over-priced, and the service is average to poor.” 3 of 5 bubbles
Review of Max Downtown

Max Downtown
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Ranked #3 of 431 Restaurants in Hartford
Certificate of Excellence
Price range: $60 - $80
Cuisines: American
More restaurant details
Restaurant details
Good for: Business meetings, Bar scene, Special occasions, Large groups, Romantic, Local cuisine
Dining options: Late Night, Lunch, Drinks, Dinner, Full Bar, Private Dining, Reservations, Seating, Serves Alcohol, Television, Valet Parking, Waitstaff, Wheelchair Accessible
Dining style: Fine Dining
Cross street: Trumbull Street
Inverness, IL
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“The atmosphere is great, food is good but over-priced, and the service is average to poor.”
3 of 5 bubbles Reviewed October 29, 2012 via mobile

I went to this restaurant with a group from work. We were all traveling to Hartford for business. Our table had nine people, and our reservation was for 6:30. Our server was probably the most disappointing part of the experience. The server was super slow, and continued to try to pressure us to spend more. Our table bought wine, appetizers, entrees, and desserts. However, our server was visibly disappointed that we didn't order two orders of the seafood platter as appetizers. She was very slow, and a bit sullen. A couple of people asked for bread, and it took three requests for us to each receive a roll. The check was around $700. We would likely not return to this restaurant.

    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank SJoy1224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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412 reviews from our community

Visitor rating
    268
    95
    32
    8
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Best place for a steak!”
4 of 5 bubbles Reviewed October 11, 2012 via mobile

Had a business dinner at Max Downtown, and had one of the best filets ever! The steak was perfectly cooked and the flavor was exquisite! The menu also offers unique seasonal specials that are definitely worth trying.

    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank travelingTrishL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 restaurant reviews
“Perfect for a special occasion”
5 of 5 bubbles Reviewed October 5, 2012 via mobile

I took my boyfriend to mac downtown for his birthday. I've been to most o the other max group restaraunts but this was an excellent choice.

The wine list was huge! And the wait staff was very well educated on the menu and wine. I had a filet which was cooked just perfectly. He had the duck. Fabulous!

The server Jared Who mostly took care of us as very attentive and pleasant.
He recommended a great bottle of wine.

I was mostly impressed that when I made the reservation I asked for dessert to be brought out with a candle and I didn't have to remind anyone. It was right on cue.

The atmosphere is Pretty basic but the food is good and the service is superb.

    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Foodsnobyn_5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somers, Connecticut
Level Contributor
69 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“great food, pain to park”
5 of 5 bubbles Reviewed October 2, 2012

love the food, bar. parking is a pain. don't have a suggestion other than valet. great selection of wine and food is typical high end. great business dinner place

Visited December 2011
Helpful?
Thank frequentdiner749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wethersfield, Connecticut
Level Contributor
147 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Excellent steaks”
5 of 5 bubbles Reviewed September 18, 2012

A large group had an excellent business dinner at Max Downtown. The restaurant is comfortable and the service outstanding. The steaks are great along with the sides and desserts. The shrimp cocktail are huge. We will return.

  • Visited September 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank capecodtraveler01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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