I travel about a half dozen times a year for work, but this time I was in Hartford with a friend for 2 nights of Concerts, June 7-9.
The hotel is nicely located, right next to the Convention Center and the Science Center. A short distance from the XL Center and Comcast Theater as well.
Check in was very quick, Kristen has a lovely smile and is very warm and welcoming!!! My request for a high floor was nicely accommodated, with a room on the 18th which had a very nice view of the River.
Lobby was very big and clean, comfortable areas to sit and relax, Starbucks right in the lobby as well as a bar, though I did not have a chance to visit that. The elevators were quite dark, and the key card access, though understandable, didn't once work smoothly.
Guest hallways are nicely appointed and very clean, typical Marriott fashion. Room was very fresh and clean, my only complaint was that the bathroom was VERY small. You had to shuffle around to get the door closed after you went in. Not a deal breaker, just a minor inconvenience.
A refrigerator is not standard in the rooms, but when i called they had one to my room less than 15 minutes later!! And it was already cold to boot, very nice touch. A request for a roll away on the second night was fulfilled just as quickly as well.
On Saturday night there was a Wedding and a Gala Ball complete with a Red Carpet in the Lobby and Cookie Monster taking pictures!!!! Thankfully the lobby was plenty big to accommodate everyone and I didn't experience any noise problems.
Overall a great experience and this Marriott did not dis-appoint.
P.S. If Management is reading this, please pass on some respect to the night Security Guard on Sat June 8th. He was presented with a very unique situation when a band member showed up un-announced for a gathering with fans outside the parking garage and i must say he handled it very well!!!!!
- Official Description (provided by the hotel):
- Hartford Marriott Downtown is a luxury hotel interconnected to the Connecticut Convention Center. This Hartford hotel offers a unique setting for meetings, wedding receptions, and special events. ... more less
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- Also Known As:
- Hartford Marriott Downtown Hotel Hartford
- Marriott Hartford