I didn't experience some of the problems reported by others, but I had one MAJOR complaint - There was no hot water for a shower in the morning. This was confirmed by an associate staying in another room. I came back anyway, 2 weeks later, and mentioned it to the desk clerk, who confirmed they have ongoing problems with hot water, especially on the upper floors; something to do with pumps. My 2nd visit was on the 6th floor (14th the first time) and the problem did not recur. But again, associates on higher floors reported intermittent hot water. In mentioning this to associates who had stayed at the nearby Crowne Plaza, they said it had a similar problem. Both were renovated recently, and I'll bet they had the same plumber. The only good news is if you can wait long enough (half an hour), you will probably get hot water.
If it weren't for this rather serious problem I would give the hotel a good rating. Beds were unusually comfortable for a hotel, cheanliness excellent, desk comfortable, high speed internet was high speed (but overpriced at $9.95 a day), parking convenient.
Dinner in the rather funky Mort and Ming's was good enough, but overpriced (not unusual in any hotel). Breakfast was disappointing and overpriced (also not unusual). But there are several breakfast options within a 3 block walk, so I just didn't bother.
- Official Description (provided by the hotel):
- The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Orbitz, Expedia, Travelocity, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Hartford reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Hartford Hotel Hartford
- Hilton Hotel Hartford
- Hartford Hilton Hotel