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“No hot water?!”
2 of 5 bubbles Review of Hilton Hartford

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Hilton Hartford
Ranked #2 of 11 Hotels in Hartford
Certificate of Excellence
GreenLeadersBronze level
NYC Area
Level Contributor
183 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“No hot water?!”
Reviewed December 17, 2005

I didn't experience some of the problems reported by others, but I had one MAJOR complaint - There was no hot water for a shower in the morning. This was confirmed by an associate staying in another room. I came back anyway, 2 weeks later, and mentioned it to the desk clerk, who confirmed they have ongoing problems with hot water, especially on the upper floors; something to do with pumps. My 2nd visit was on the 6th floor (14th the first time) and the problem did not recur. But again, associates on higher floors reported intermittent hot water. In mentioning this to associates who had stayed at the nearby Crowne Plaza, they said it had a similar problem. Both were renovated recently, and I'll bet they had the same plumber. The only good news is if you can wait long enough (half an hour), you will probably get hot water.

If it weren't for this rather serious problem I would give the hotel a good rating. Beds were unusually comfortable for a hotel, cheanliness excellent, desk comfortable, high speed internet was high speed (but overpriced at $9.95 a day), parking convenient.

Dinner in the rather funky Mort and Ming's was good enough, but overpriced (not unusual in any hotel). Breakfast was disappointing and overpriced (also not unusual). But there are several breakfast options within a 3 block walk, so I just didn't bother.

  • Stayed November 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pdclarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Additional Information about Hilton Hartford

Property: Hilton Hartford
Address: 315 Trumbull Street, Hartford, CT 06103
Phone Number:
Location: United States > Connecticut > Hartford
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Hartford 3.5*
Number of rooms: 393
Official Description (provided by the hotel):
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 
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Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel

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