We booked a special rate on a Saturday night for a Club level room including "snacks, use of lounge, and breakfast in the lounge". Our stay was for Saturday night only. When we got there we found out that the lounge is closed for the weekend (as always). Why on earth would they sell a Club Level room for an extra charge when there is no Club? At least they then comped us breakfast downstairs -- but only when we complained.
- Official Description (provided by the hotel):
- The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more less
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- Also Known As:
- Hilton Hartford Hotel Hartford
- Hilton Hotel Hartford
- Hartford Hilton Hotel