My husband and I stayed at this hotel on September 10, 2011. We were checked in by a lady named Sherize (excuse the spelling; this is a guess). She was very nice and went out of her way to take care of us. I mentioned we were celebrating an anniversary, and she gave us an upgrade on our room. I later forgot our room #, and, even though she had only seen me at check-in, she called me by name immediately, and gave me my room #. She also gave us a complimentary breakfast.
When we were going to check out, I had a question, and it was busy at the desk, and the bellman, (the only thing I remember about his name is that it started with an "n") helped me so I did not have to wait in line. While I do not remember his name, I did call the line to comment on the employees who went above and beyond and named him along with Sherize.
These two individuals alone would make me want to stay at this hotel again, but it was beautiful, and a great place to stay.
- Official Description (provided by the hotel):
- The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more less
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- Also Known As:
- Hilton Hartford Hotel Hartford
- Hilton Hotel Hartford
- Hartford Hilton Hotel