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“Good food let down by mediocre service”
Review of The Talbot Inn

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The Talbot Inn
Ranked #2 of 3 Ripley B&B and Inns
Reviewed November 11, 2013

Great food. Sad about the service. A disinterested receptionist, dead flowers on the table (why?), friends order for glass of wine during main course never arrived with the meal. Just a shame really. If we left dead flowers on our dining table it would say more than anything that we simply don't care enough. No apology either.

  • Stayed: November 2013, traveled with family
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Thank Malcolmfh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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379 - 385 of 731 reviews

Reviewed November 3, 2013

The menu was very limited. There were six of us but three of us didn't have starters as they were very limited! The food was good but we we're put in the conservatory and it had no ambiance! Service and staff very nice but will not pho there again.

  • Stayed: November 2013, traveled with friends
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Thank Chatty3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

Just an average hotel with a few problems.
Bed way too soft but great if your into sleeping in marshmallows.
English breakfast, about the worst I've had anywhere, crisp bacon - virtually uncooked and about the fattiest streaky bacon I've ever seen, asked for it to be recooked, came back lovely on one side, other side hadn't been touched so just shoved under the grill. Black pudding swimming in fat, that's the fat it was cooked in not its contents. Basically inedible.
Annex entrance smelt horribly of mould, not bad during the day but after a night with the doors shut it was overpoweringly disgusting.
In all fairness though when the issues were reported to the management they immediately refunded all the cost of our stay including the breakfasts.

  • Stayed: October 2013, traveled as a couple
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Thank Glyn I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2013

Meeting some friends at the weekend, we decided to meet half way which was about junction 10 M25, looking in the good pub guide Guildford appeared the favourite, but further searching came up with Ripley and The Talbot Inn; and I am very glad it did. CHEF DE CUISINE Gavin Chilcott and his team provided a jolly good lunch for us.

Not a huge menu, but large menus are often where places go wrong. The Talbot allows for choice and to keep standards high. The excellent range of roasts for 13th October was Lamb, Pork and Beef, though you don't have to have a roast.

Starters and Desserts all looked (and those we tasted were) very good. Certainly recommend is the salad of beetroot and goat’s cheese with a walnut dressing, which was delicious. We didn't have one but a trifle was on offer with Wally Ladd, - no - I didn't know what this was either and neither did our waitress, but I can tell you that the trifle is named after Wally Ladd, who apparently a pastry chef at the Connaught hotel. (from Marco Pierre White)

The Talbot has a comfortable and light dinging room with a wall of windows looking on to a small garden.

Should you find yourself in Ripley or needing to escape the M25 at junction 10, put up at the Talbot Inn!

  • Stayed: October 2013, traveled with friends
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1  Thank Jonathan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

Bed and breakfast, lets take the good part first...the bed..soft, sumptious good nights sleep. The room clean,however a little too akin to Premier Inn rooms for the price. The shower tray to wall joint was black in parts, obvious to us so management shouldnt miss it. !
Now the bad part. Breakfast..a well deserved full English after a few drinks the night before consisted of a golf ball for an egg, one upturned mushroom full of oil which spread across the plate when emptied. A tomato which appeared to have been put under a hot grill for enough time to singe the top most skin leaving it cold, uncooked but was complimented by the cold sausage. My wifes eggs benedict muffin was uncooked.I pointed out my concerns to the waiter and asked that the chef be informed of my comments....no response. I am told that the Hotel is now run by a celebrity chef..well, if so, I shant be trying any of his recipes ! The very next night it was my pleasure to stay at Imperial Hotel Exmouth..a very good example how to get a full English worthy of its name ! Talbot...how could you get it so wrong in such a lovely setting ?

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  • Stayed: October 2013, traveled with friends
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2  Thank Senhorsimao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

We bought a Groupon deal in March 2013. And boy did we feel like the budget guests.

We upgraded to a deluxe room which got us a beautiful period room in the main building. It was a little noisy as it was above the bar but we accepted this due to the age of the property.

A table had been booked for 8:30pm so we went down for drinks at 8pm. There was one guy behind the bar, and half of it was rammed with dirty glasses. He was fairly new to the job and not coping well at all, despite this he remained calm and polite.

Our table wasn't ready at 8:30 nor at 9:00, or indeed 9:30 when we were told a table was being prepared only to have the maitre de call over that it was in fact for the non-Groupon customers sitting at the bar. The waitress apologised and said to have a complimentary drink whilst we waited. We ordered wine, when asked what size we again heard the maitre de call over "just small as they're free".

There were 4 other people also waiting and we watched in amazement as they're 4 glasses of sparkling wine were mixed from 3 different bottles.

We eventually sat down at 10pm, and the food was lovely but sadly we were too tired to contemplate a dessert t 11:15pm. Instead deciding a cup of tea in our room would be nice, however on arriving back we discovered there was no kettle.

Breakfast was completely self service including the tea, coffee and toast. There was broken glass on the floor and random table confetti strewn across the chairs and tables.

We did complain and were offered a free return visit to prove how they usually do things.

So we returned in July.

We arrived and first off, the room key was not in the drawer, so the receptionist gave us the spare .... The key was in fact in the room with occupants - the poor half naked guy on the bed almost had a heart attack when we walked in.

We were then given an 'upgrade' to one of the refurbished rooms - lovely but no bath as requested.

As before, the food was absolutely delicious and staff friendly and attentive. Dinner was complementary, but we had to pay for our bottle of wine.

We returned to our room only to find a party in the function room next to it. The music was load and when we rang reception to note our disappointment we were told it would end at midnight and asked if that was ok. When we said not really and what could they do ' nothing really' was the response.

Breakfast time was another huge disappointment, we arrived with 45 minutes remaining only to be informed that there was no salmon - 4 of the 9 cooked options involved salmon.

However on a plus they did bring pots of tea and coffee to the table this time.

And just to finish off this visit, we went to check out bang on the 11am check out time. The Duty Manager stood behind the reception desk informed us he was just there to cover while the receptionist 'went for a fag' - classic!!

Such a shame as this place has so much potential, I wonder in Mr Pierre White has any idea?

Stayed: July 2013, traveled as a couple
Thank Phillippa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2013

We loved it here, we were only there for a couple of nights last March but the staff were very friendly and helpful, the room was lovely, of a decent size, clean and a nice mix of modern and traditional decor.
We didn't sample the food here other than breakfast, and there was a good spread for a continental breakfast and they did a perfect job on my better half's' full english!
Definitely no complain, will certainly stay again if/when we're in the area!

  • Stayed: March 2013, traveled as a couple
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Thank Catherine Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Talbot Inn

Address: High Street, Ripley, Woking GU23 6BB, England
Location: United Kingdom > England > Surrey > Woking > Ripley
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Ripley
Price Range: $78 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Talbot Inn 4*
Number of rooms: 43
Official Description (provided by the hotel):
Completely transformed inside, yet retaining its original, historical features, this traditional coaching inn has been caringly restored to its former glory, with a modern twist. You’ll find a comfortable and friendly bar with open log fires, real ales & a mouth-watering array of food, including favourite pub classics and an innovative British-la-carte menu using locally sourced produce. We also have a fabulous new restaurant, featuring a stunning copper ceiling and glass conservatory overlooking the garden. ... more   less 
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Also Known As:
The Talbot Hotel Woking

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