this hotel has seen better days it is very old and not well maintained ( it is not kept clean)
the cleaning staff does not add standard supplies soap cups etc. their was a very strong food smell from the restaurant in the halls and the rooms the desk staff was pleasant
Dear Alan L...Thank you for sharing your stay with us and for your compliments regarding our front desk staff. They work very hard every day at making sure each and every guest is satisfied with their stay and their expectations met. Your feedback is important and is used to ensure each and every guest has an enjoyable time spent with us. Again, thank you very much for your stay and for sharing your review with us.
We stayed at The Ramada in Groton because you expect higher standards from Ramada, boy were we wrong! One reason chose this hotel ( and paid a little more because of it) was the fact that they had a pool and our son loves to swim and it is also a great to wind down after a busy day of sightseeing. We were irate at the condition that the pool was in. It had a oily reside over the entire surface. It was also so cloudy that you could barely see the bottom of the pool. It was quite frankly one of the nastiest pools I have ever seen! We did not even dare set foot in it for fear of what we possibly could contract from the cesspool. The hot tub was just as nasty. It was so full of chlorine, that just standing next to it made your eyes sting. It too was filled with disgusting water, so we skipped that as well.
The room was not well kept and was dirty. Dust all over, dirt on the floor, stains on the sheets, hair in the shower and very dated.
I would avoid this hotel like the plague!
Dear HeatherChris99...Thank you very much for taking the time to share your review with us about your recent stay. We are sorry to hear you felt it was an unsatisfactory one. Your feedback is greatly appreciated and will be forwarded to those dealing with the issues you addressed. In regards to our rates...we always work towards keeping our rates family-oriented and we will continue to do so. Our heated indoor pool area is routinely used by hundreds of guests during any given weekend alone, many of them children, and our staff work very hard towards keeping the pool and jacuzzi area a safe, clean, and enjoyable experience for each and every guest, every day. Again, thank you very much for taking the time to share your review with us.