Upon checking in late, due to plane and train delays, the night manager wasn't very helpful and was down right rude. Credit card was not authorized, due to possible fraud, as my husband was out of the area of the usual charges By the time it was straightened out the next morning, he had enough of the office staff and for some reason the manager did not want to talk to him. The rooms were not that nice for the price, nor was the so called breakfast. He moved to another hotel that actually was cheaper and nicer. We always stay at a Best Western and this hotel was just not up to the others standards. It definately was not the "best". Our future trips to Groton, will not be at this hotel.
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- Also Known As:
- Best Western Olympic Hotel Groton
- Best Western Groton
- Groton Best Western