We stayed here for a family wedding taking place nearby. The entire wedding party and most of the guests were also staying at this location -- including the bride and groom. The positives: Check-in was quick, professional and friendly. Everyone at the front desk was wonderful for our ENTIRE stay - I cannot emphasize that enough, we interacted with at least 5 different front desk staff and they were all wonderful! The room was VERY clean and comfortable. All staff were helpful. Housekeeping was perfect - we had two kids in our room and it was kept VERY clean and neat. The quality of the food (from the restaurant and from room service) was excellent as were all the servers.
Problems: Room service took a loooong time. After speaking to my brother-in-law, the groom, I found that many of the guests were waiting up to 90 minutes for breakfast (including the bride and groom!). Simple things like getting a luggage cart (during off-hours, mind you) took forever. These problems were surprising and a bit of a disappointment.
Our entire extended family are fans of the Marriott brand and I hope that our next stay here will negate the bad experiences and reinforce the positives.More
- Free Wifi
- Free Parking