We booked through Booking.com which provides detailed information about properties. The amenities included a seating area, free internet, continental breakfast, microwave and refrigerator. The Flagship included all these features but certainly not at the level at which one would expect. Flagship Inn & Suites is desperately in need of major upgrades- walls need painting, carpets need to be properly vacuumed, bathrooms need to be completely redone (secure sink to vanity, seal around the shower/tub surround, finish replacing door frames, patch holes in walls). If you are offering breakfast from 7-9 a.m. do not wait until people are ringing the bell over and over to wake you up to put out stale do-nettes and bagels from your local grocery. You might want to provide a seating area for breakfast ( or at the very least, trays to bring the food and drink back to your room). Our first room had no closet, rack, or hook upon which to hang our clothes. We requested a room change but were told it couldn't be done until the following day. Following morning we were offered a rack for clothes or another room. We chose the rack but found out later in the afternoon that none was available and were assigned a different room- far worse than the first (see above comments). Office staff was friendly enough but quite laid back regarding customers needs and wants. We did not argue with anyone at the desk and quietly stayed our two nights but want to warn other potential guests to please book elsewhere...definitely not worth the inexpensive price we paid! We are urging Booking.com to downgrade their rating of Flagship Inn & Suites!
We took several photos and will add them at a later time.
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- Also Known As:
- Flagship Inn And Hotel Groton
- Flagship Hotel Groton