There were a few insects that shared the room with us, no bedbugs, thanks God, but 'way more than I was ready for (one was too many...), but what really struck me was the paucity and almost gleeful incivility of the front desk personnel (except for one "college-kid" who was scared out of his wits that he might be 'breaking a house rule' when giving me some extra towels!)... they seemed to delight is telly you that they "didn't have those", "never were asked for those before", "were sure that i was seeing things (the bugs) and who absolutely refused to issue a refund when we moved out early to another motel (where there WERE no bugs).
I had stayed at another low-priced motel in the area for five years in a row, and it made this place look like the Taj Mahal.
I was especially taken by the fact tat I had requested a first-floor room in the section that only had one level. I had taken pains to re-confirm this twice with the staff by phone and email and (of course) when we arrived, all those rooms (and all first -floor rooms) had been assigned already. Production of the confirming email finally got us the desired level, but the family of kangaroos on the second floor was somewhat disconcerting.
All in all, I'd rather set up camp in the middle of I-95, and I'll bet the accommodations would be better.
If anyone listens to me they'll go elsewhere and skip over this dilapidated and out-dated encampment of disappointing accommodations.
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- Also Known As:
- Flagship Inn And Hotel Groton
- Flagship Hotel Groton