Checked in on Monday at around 11:30AM and was given room 130. I just dropped off my stuff and left for my meetings. Returned to the hotel after a long day at 9pm. When I was about ready to go to bed, there were continuous loud banging behind my bed. Waited for ten minutes and it still continued. I stepped out and checked what is behind my room and it is the back of the house hallway. Called the desk and the response was "yes, there is our kitchen hallway and you just have to wait for another twenty minutes, they are cleaning. There is nothing I can do"! So, waited again and it finally stopped around 10:15pm, more than twenty minutes after my call. I was finally able to fall asleep at 11pm. I did not ask for a wake up call but I received one around 5:15am with yet again, loud banging behind my bed. Guess what, they are preparing for breakfast!!
I did not even bother to call again at that time and just watched a TV as I could not go back to sleep. Had breakfast around 7am and when I checked out, the Front Desk person asked how my stay was. I simply said I could be better if I could get some sleep. He said quote "Oh, yes I know, you are in room 130, unfortunately there was nothing we can do. That was the last room available when we assigned you". Really?? I am working in the industry, so he just lied to me, because that was not the LAST room available when you are checking in at 11:30am! And the only thing he did was giving me a free breakfast! As a result of my lack of sleep, I was not feeling well and had to reschedule some of my meetings. If you are planning to stay in this hotel, AVOID ROOM 130!!
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- Also Known As:
- Hilton Garden Inn Mystic Groton Hotel Groton
- Hilton Garden Inn Groton
- Hilton Groton
- Groton Hilton